Sam Serio | Page 2

Sam was phenominal. Very knowledgeable about the vehicle he was selling. A lot of dealers can be very pushy, he took good care of me and gave me fair pricing Very knowledgeable about the vehicle he was selling. A lot of dealers can be very pushy, he took good care of me and gave me fair pricing More

by amgordon Verified Customer Verified Customer

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I walked in and right away I was able to get assistance! Nothing but good things to say Nothing but good things to say More

by BRIANNAAUSTERA1998 Verified Customer Verified Customer

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The sales personnel was great and I will not go anywhere for car but Antwerpen jack says yes to me I say yaaaaa thanks for car but Antwerpen jack says yes to me I say yaaaaa thanks More

by emmanuelcann419 Verified Customer Verified Customer

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A quick, easy, and amazing car buying process. Sam was responsive and able to find the exact car that met my specs and walked me through the entire sales process. Sam was responsive and able to find the exact car that met my specs and walked me through the entire sales process. More

by Nickantonini Verified Customer Verified Customer

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Quick, nice, and explained what I needed. Good deals. Definitely will recommend to a friend. Good deals. Definitely will recommend to a friend. More

by tarapope098 Verified Customer Verified Customer

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Our salesperson Sam was great! He made my 19 year old have a great first car buying experience! He made my 19 year old have a great first car buying experience! More

by zachngickle Verified Customer Verified Customer

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Loved the customer service I received by Emilie! She explained everything thoroughly, got me in and out swiftly, and even walked me to and opened my car door! She explained everything thoroughly, got me in and out swiftly, and even walked me to and opened my car door! More

by gundersoncassie Verified Customer Verified Customer

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We were very pleased with the service, everyone we encountered was very professional and went out of their way to get our questions answered. We especially appreciated Mike, Sam, Maddie, and Chris. Ad encountered was very professional and went out of their way to get our questions answered. We especially appreciated Mike, Sam, Maddie, and Chris. Additionally, it was great to see the older VWs in the showroom, they brought back a lot of memories!!! More

by SUNSHINE71274 Verified Customer Verified Customer

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The team that helped me in the purchase of my new VW Atlas was fantastic! Honest, helpful, and funny! I was so nervous and they helped me through the whole process!! Atlas was fantastic! Honest, helpful, and funny! I was so nervous and they helped me through the whole process!! More

by lrsnyder216 Verified Customer Verified Customer

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Btw Sales Rep. (Sam Serio) and Finance Rep. (Chris Jones), a service contract was fraudulently added on to our final bill of sale, even though we told both multiple (Sam Serio) and Finance Rep. (Chris Jones), a service contract was fraudulently added on to our final bill of sale, even though we told both multiple times we were not interested in paying anything additional for a "service contract" nor "extended warranty". we did not discover until we left dealership and reviewed the final contract docs. When we contacted the dealership, they each tried to blame each other, and no one took accountability for trying to deceive us by adding this $2,474 contract. Very disappointed in our experience, and more concerned for those buyers that have not yet discovered this fraudulent/deceitful practice by Antwerpen VW in Pasadena. We are considering next steps in order to ensure no other buyer is lied to as we were, with service/warranty/"certifications" added fraudulently. More

by keeter_Kevin Verified Customer Verified Customer

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