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Sam Castelli
216 Reviews
I’ve been in the car business since 1999. I’m originally from Chicago, IL, and lived in Florida for 20 years before moving to Rochester. I love finding the perfect car for my customer's wants and needs, but when I’m not here at work I enjoy scuba diving, snow skiing, traveling, fish keeping, yoga, weight training and I’m also a Licensed Commercial Pilot.
Read moreDealership Experience
17 yrs, 10 mos
Industry Experience
26 yrs, 9 mos
Specialties & Trainings
VW Master Certified
216 Reviews of Sam Castelli
July 29, 2021
Very efficient purchase. Knowledgeable salesperson. Easy to work with. I was able to evaluate alternative options. Very professional staff throughout the process. This is my third purchase at this dealershi to work with. I was able to evaluate alternative options. Very professional staff throughout the process. This is my third purchase at this dealership. More
by DLEVIN1
Verified Customer
July 28, 2021
I couldn’t be more pleased they were very straightforward with all my questions I appreciate the honesty and sincerity thank you for not making an ordeal out of this transaction and for valuing my time with all my questions I appreciate the honesty and sincerity thank you for not making an ordeal out of this transaction and for valuing my time More
by KAMMEXDOUG
Other Employees Tagged: Stephen Hlavka
July 10, 2021
I worked with Sam who was very responsive and a pleasure to work with. Picking up my new car was easy and efficient and the entire team including Sam were friendly and followed up after leaving with the car to work with. Picking up my new car was easy and efficient and the entire team including Sam were friendly and followed up after leaving with the car to make sure everything was ok More
by BRENDANCOLLINS105
Other Employees Tagged: Payton Mansager
July 08, 2021
Very helpful and they were constantly attentive. They worked through when the car we initially selected wasn’t available and they went above and beyond worked through when the car we initially selected wasn’t available and they went above and beyond More
by KAPA.SURAJ
Other Employees Tagged: Stephen Hlavka
June 17, 2021
So much fun to be comfortable asking questions of Sam about the car we were interested in purchasing! He was very knowledgeable and friendly! The dealership was clean and quiet. Many employees were wo about the car we were interested in purchasing! He was very knowledgeable and friendly! The dealership was clean and quiet. Many employees were working with other customers at their own desks and curtained off from others for privacy. Thank you for good service and attention to individual needs. More
by decals
June 17, 2021
We bought a used Jetta without rear floor mats and an extra key fob. The service department (Dennis) correctly aligned the key fob with our Jetta and fit the mats. They also washed my car! Great servi extra key fob. The service department (Dennis) correctly aligned the key fob with our Jetta and fit the mats. They also washed my car! Great service- thank you. More
by SUWHARTON
Other Employees Tagged: Stephen Hlavka, Dennis Thompson , The receptionist was friendly and helpful.
June 07, 2021
Sam was very helpful, friendly, answered all questions. he was very detailed. he was very knowledgible. He fixed things in my lease application that i very much appreciated ( like getting me a new drivers he was very detailed. he was very knowledgible. He fixed things in my lease application that i very much appreciated ( like getting me a new drivers license)! More
by NADIRDEMIREL
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