Salim Libos

Rick Case honda We have been with RC/honda for so many years and never have been disappointed Always god service 😃 thank you I really would like that hybrid cars ha We have been with RC/honda for so many years and never have been disappointed Always god service 😃 thank you I really would like that hybrid cars have better financial offerings. This can be a Green dealer! More

Helpful 0

Report | Print

Always Helpful Had an unexpected problem (failed battery) today and took the car in for service. Very accommodating and service rep (Melvin) suggested checking a fe Had an unexpected problem (failed battery) today and took the car in for service. Very accommodating and service rep (Melvin) suggested checking a few other items before warranty expired. Took some time but we’ll wirth the wait. More

Helpful 0

Report | Print

Payoff my lease We had a great experience very professional and knowledgeable service, I was helped very fast and happy with my financing terms all done in couple hou We had a great experience very professional and knowledgeable service, I was helped very fast and happy with my financing terms all done in couple hours will definitely recommend this dealership for any future business More

Helpful 0

Report | Print

Deception and Manipulation On Friday, June 29, 2018, I spoke with Mr. Verne the fleet manager to let him know I was coming to look at Honda Civics. Mr. Verne is the contact at R On Friday, June 29, 2018, I spoke with Mr. Verne the fleet manager to let him know I was coming to look at Honda Civics. Mr. Verne is the contact at Rick Case Honda, RCH, for the auto advisor at my credit union. Members are sent to him if they are financing or leasing a vehicle from this dealership. The auto advisor gave Mr. Verne my contact information, the type of vehicle I was looking for and the loan amount I was approved for-the importance of this information will be understood once I finish this review. When I arrived at the dealership on this date, I planned on looking at the vehicle inventory alone first but a salesman, Mr. Libos, asked to assist me. At that point I called Mr. Verne, the contact for my credit union, but he didn't answer his phone. I therefore began looking at cars with Mr. Libos, but I didn’t find a car. As I was about to leave, I saw a car I liked, but it belonged to a customer of Mr. Meza whose desk is across from Mr. Libos. It was a Honda Civic Ex. On Saturday morning I contacted Mr. Verne to let him know I would return to RCH at 2:00 p.m. to continue to look for a car. Sometime after that Mr. Joseph contacted me; he had three vehicles for me to see. I told him that was great because I was coming to see Mr. Verne at 2:00 p.m. When I arrived I called Mr. Verne, and we met up. As we began walking towards the used car area, I told Mr. Verne that Mr. Libos had been helping me, and he said it was okay because they worked together. At the end of this process "working together" revealed a different meaning. Mr. Libos called Mr. Verne before we reached the used car offices. He met us in the parking lot, and Mr. Verne told Mr. Libos I was not financing through RCH and that my credit union had already approved me for $20,000. Mr. Verne shouldn't have disclosed that information. Mr. Libos and I went inside to his desk and spoke briefly about the three cars he was about to show me-the same cars Mr. Joseph had for me. After looking at the cars, I was only interested in the 2016 Honda Civic EX that had 24,286 miles. It was the same car I admired on Friday that a customer of Mr. Meza was buying. Mr. Libos then asked if RCH's financing was better than my credit union's would I finance through them; I said yes. I went outside and shared this information with Mr. Verne who nudged me with his words saying I asked about refinancing through RCH, and I said no... He then said this is between you and I. I don't want Salim (Mr. Libos) to lose his job, and I don't want to jeopardize mine so I'm going to finance and say you asked to finance through RCH. I said okay whoever gives me the best financing. After I agreed to Rick Case Honda’s final numbers on paper for the above vehicle, which were better than my credit union’s, Mr.Libos showed me the car fax; it revealed an accident. I now understood why the previous deal Mr. Meza had on this car fell through and why, but Mr. Meza told me he didn't know. Mr. Meza and I had spoken at length on Friday so I thought he would be honest. All… persons mentioned in this review were telling me this was a great deal, and I should take it. Mr. Verne went even further. He said I should buy the vehicle that day, and he would drive the vehicle to my home and take an uber back. Mr. Verne was suppose to be working on my behalf for my credit union. At the very end, I realized there was never any truth to this deal. They tried to take advantage of me as a woman in hopes I was emotionally attached and would ignore the accident that wasn't revealed until the end. They really tried to get this damaged vehicle out of their inventory by being untruthful. I could provide more details, but I've almost reached the maximum characters allowed. Mr. Libos text me on July 4th that the car I wanted had been traded in. No other professional from Rick Case Honda had contacted me Since I left RCH on June 30, 2018, not even Mr. Verne the contact for my credit union. I found this very odd since he said he was there for me based on him being the contact for my credit union. No outreach equals guilt by all involved. More

Helpful 0

Report | Print

Excellent Experience with Salim Libos (sales consultant) I had a very pleasant experience at Rick Case Honda, My Sales Consultant was SALIM LIBOS, he was great. I felt he was looking out for my wellbeing. He I had a very pleasant experience at Rick Case Honda, My Sales Consultant was SALIM LIBOS, he was great. I felt he was looking out for my wellbeing. He was honest, informative and very patient with me. In my previous experiences in other places it has been a nightmare, but at RICK CASE HONDA it has sincerely been a pleasure and I will not go anywhere else. SALIM LIBOS is knowledgeable when buying or leasing a car and I can highly recommend his advice. I want to thank everyone in the Finance Department, Andy Radu and Sam Ziade, for making this a quick and positive experience, and of course my sales consultant Salim Libos. Although I did not have the opportunity to meet the owners of Rick Case Honda, their Staff speaks volumes of how business should be conducted, CONGRATULATIONS! More

Helpful 1

Report | Print

Best sales person. I was very lucky by having Mr. Salim Libos as my salesperson. He is very friendly, knowledgable, and goes the "extra mile" whenever is needed. I hig I was very lucky by having Mr. Salim Libos as my salesperson. He is very friendly, knowledgable, and goes the "extra mile" whenever is needed. I highly recommend him. More

Helpful 1

Report | Print

Rick Case Honda, an excellent experience! Greeted promptly with friendly and helpful service. Salim made buying the car easy and fast. The overall experience was excellent and I would highly r Greeted promptly with friendly and helpful service. Salim made buying the car easy and fast. The overall experience was excellent and I would highly recommend Rick Case to anyone looking to purchase a new car or used car. More

Helpful 0

Report | Print

Best car buying experience.... EVER! Salim Libos, hands down one of the best around. He took the time to listen to my wants, needs and limitations...and he actually HEARD me! He gave me Salim Libos, hands down one of the best around. He took the time to listen to my wants, needs and limitations...and he actually HEARD me! He gave me options (best of 3, because I'm easily overwhelmed) and took his time to explain, then re-explain and RE Re-explain, until I felt 100% confident with my choice! He has made me a life time client and I know exactly where I will purchase cars for all 3 of my children, when their time comes! Thank you!!! More

Helpful 0

Report | Print

Excellent service Everyone at Rick Case is awesome. Rick Case Honda is family. Great deal on Honda CRV 2008. the whole team . even the mechanics are friendly and h Everyone at Rick Case is awesome. Rick Case Honda is family. Great deal on Honda CRV 2008. the whole team . even the mechanics are friendly and helpful. Great experience. More

Helpful 0

Report | Print

Good dealer Good experience, fast sales management. They treat you like family. I am impressed with the employees. Salim Links is a great sales person who treat Good experience, fast sales management. They treat you like family. I am impressed with the employees. Salim Links is a great sales person who treat you with respect and honesty. More

Helpful 0

Report | Print