Sal Graziano | Page 15

Sal and the service department have always done a great job on my 2020 X5. Prompt, professional and communicative. job on my 2020 X5. Prompt, professional and communicative. More

by roej67 Verified Customer Verified Customer

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I was nervous because it sounded like there were definitely something wrong but thanks to the awesome mechanic all is well no problems I was told thank you guys God bless definitely something wrong but thanks to the awesome mechanic all is well no problems I was told thank you guys God bless More

by rubylove48 Verified Customer Verified Customer

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Excellent service from Sal. However, they tried to sell me a three year oil change contract which was good but I could not transfer it to another car. However, they tried to sell me a three year oil change contract which was good but I could not transfer it to another car. More

by no26 Verified Customer Verified Customer

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Professional, quick informative…. this is how I would describe the service department at Ferman BMW. Thank you! this is how I would describe the service department at Ferman BMW. Thank you! More

by JeremyR Verified Customer Verified Customer

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Excellent service from Sal. The issue was diagnosed quickly and resolved while we waited. Beautiful waiting area! We feel that we are valued customers. The issue was diagnosed quickly and resolved while we waited. Beautiful waiting area! We feel that we are valued customers. More

by frankstalzer15 Verified Customer Verified Customer

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Sal was great to work with. I came in for my first service/oil change and he got a recall taken care of as well in a timely manner. I came in for my first service/oil change and he got a recall taken care of as well in a timely manner. More

by charliedamico107 Verified Customer Verified Customer

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Very professional staff from the porters to the management team. Extremely happy with the service work done management team. Extremely happy with the service work done More

by arcojoey Verified Customer Verified Customer

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Every one at the dealership treats the customer with utmost respect and professionalism. Extremely well run dealership utmost respect and professionalism. Extremely well run dealership More

by juliomu Verified Customer Verified Customer

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Very Professional. Although I would say when I scheduled the appointment that day they said I could come in at 12:15. The service rep I had said those weee walk in ap Although I would say when I scheduled the appointment that day they said I could come in at 12:15. The service rep I had said those weee walk in appointments and all his mechanics were at lunch until 1pm. So I had to wait 45 minutes for them to start. That should be corrected to make sure customers know they have to wait instead of having them believe they have an appt at 12:15, since that is the way it sounded. More

by Steeltown1 Verified Customer Verified Customer

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Extremely courteous. . finished early. Genius helped with minor question. Very good experience. Would highly recommend to others. . finished early. Genius helped with minor question. Very good experience. Would highly recommend to others. More

by rhbabka Verified Customer Verified Customer

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