Sal Gaeta
Sal Gaeta at Oak Lawn Toyota

Sal Gaeta | Page 44

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.7
497 Reviews

Dealership Experience

6 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.7

497 Reviews

Write a Review

497 Reviews of Sal Gaeta

October 02, 2020

Dealership Rating
Employee Rating

Love this location and everyone is friendly and always efficient got in and out for service on my car. Would recommend. Thanks for the great service and Sal was great! More

by Cmmc03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review and kind words for Sal! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 29, 2020

Dealership Rating
Employee Rating

Very professional. Nice. Honest . do their best to solve problem... They could not diagnose my car trouble... Next morning I had same problem... Car would not start... More

by AL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we will continue to work with you to find a solution to your car's problem. Juan Vazquez, Service Manager

September 25, 2020

Dealership Rating
Employee Rating

The worst costumer service, not only that the service office manager wasn’t there for help. All the employees had an attitude when I came. I won’t ever come to this place again. More

by Qwaisnim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur, Frank Nash

Oct 12, 2020

Oak Lawn Toyota responded

Hello, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Juan Vazquez, Service Manager

September 25, 2020

Dealership Rating
Employee Rating

But dealer on the Southside!!!!Great hours to check in But dealer on the Southside!!!! Great hours to check in for service and very friendly people to work with, from secretaries to the salesmen. Not to m More

by dametzes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Alex Ramos , Bob Spee

Sep 27, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 23, 2020

Dealership Rating
Employee Rating

The service department is the absolute worst I have ever experienced. I will never go back. Or recommend. The communication was terrible. We had to bring our brand new car back twice. When we were told it w More

by Michelle M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Luis Novoa , Liz Chavez, Mark Girlich

Oct 10, 2020

Oak Lawn Toyota responded

Michelle, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vazquez, Service Manager

September 23, 2020

Dealership Rating
Employee Rating

I had a bizarre computer problem. Unfortunately the service department hadn’t seen it before, bit with some consultation, all was worked out Well in the end More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Sep 24, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 22, 2020

Dealership Rating
Employee Rating

The Services Guys were very nice and professional. They answer all my questions they are helping me to keep my car in really really good shape. More

by Lorenzo Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Patryk Kilch

Sep 23, 2020

Oak Lawn Toyota responded

Lorenzo, Thank you so much for your kind words regarding our service department, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 21, 2020

Dealership Rating
Employee Rating

Awesome service! No other words need be said. New tires purchase, quick and accurate executed service. I would recommend to family and friends. Thank you Oak Lawn Toyota family! More

by blowe914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Oak Lawn Toyota responded

It's great to hear that we were able to help you with your new tire purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 20, 2020

Dealership Rating
Employee Rating

Excellent work and assistance by the service department shops have kept me returning to Oak Lawn Toyota for all my vehicles' maintenance, repairs and new vehicle purchases. More

by danelson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Sep 21, 2020

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 15, 2020

Dealership Rating
Employee Rating

Excellent and very professional, Sal told me and showed me what was wrong and the service person tighten the screw and Sal explain everything needed More

by rrosecollins
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 15, 2020

Oak Lawn Toyota responded

Rose, Thank you for the kind words for our service department! We look forward to sharing your compliments with Sal and our team and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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