Check out SUSAN BOTTORF's reviews on DealerRater

November 12, 2022

Dealership Rating

Employee Rating

Each customer service representative is well informed and have always taken time to fully And clearly explain my questions with patience and kindness, have always taken time to fully And clearly explain my questions with patience and kindness, More

by Darleen Koskinen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Nov 14, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2022

Dealership Rating

Employee Rating

It was easy to book online and so far I have not had any more issues. more issues. More

by klginley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, MIKE BALIS

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Nov 12, 2022 -

Victory Toyota of Brook Park responded

Thank you for the feedback about the ease of the online scheduler. It's great to hear that your vehicles issue was easily resolved and we got you back on the road. Please let us know if there is anything else we can help with!

November 09, 2022

Dealership Rating

Employee Rating

I have been buying cars at Metro forever. I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help More

by bmaniker

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Ryan Schneider, Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, MIKE BALIS

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Nov 10, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

Dealership Rating

Employee Rating

Scheduling was easy, over the phone. Quick and quality service. The staffing was nice and professional. The pricing is reasonable. I would definitely recommend Metro Toyota Service Depar Quick and quality service. The staffing was nice and professional. The pricing is reasonable. I would definitely recommend Metro Toyota Service Department to everyone. More

by MIRKO.KUCINIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2022

Dealership Rating

Employee Rating

Very friendly and efficient. Worked on my car earlier than appointment when I showed up early Worked on my car earlier than appointment when I showed up early More

by mleo2857

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2022

Dealership Rating

Employee Rating

Advisor Mike H was great. He kept me informed and notified me as soon as my car was done He kept me informed and notified me as soon as my car was done More

by debsyms58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Dealership Rating

Employee Rating

Fantastic service by everyone I met. Kind of annoying being constantly bounced around to different departments when calling. Kind of annoying being constantly bounced around to different departments when calling. More

by NICKMCCAUSLIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, MIKE BALIS

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Dealership Rating

Employee Rating

Ok Did not return calls when I had a question about the bill Dave G bill Dave G More

by Dave

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2022

Dealership Rating

Employee Rating

The service representative was friendly and clearly explained the services being done and how long it was going to take. Thank you! explained the services being done and how long it was going to take. Thank you! More

by ryanjm85

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, MIKE BALIS

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Nov 04, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2022

Dealership Rating

Employee Rating

Very good service for an oil change and tire rotation. Thank you all very much Thank you all very much More

by IRENEMENIO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 04, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

SUSAN BOTTORF | Page 15

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

182 Reviews of SUSAN BOTTORF

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