SHELLY JACKOWSKI
SHELLY JACKOWSKI at Cowboy Toyota
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SHELLY JACKOWSKI | Page 2

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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5.0
268 Reviews
5.0

268 Reviews

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268 Reviews of SHELLY JACKOWSKI

February 10, 2024

Dealership Rating
Employee Rating

My experience with Cowboy Toyota goes back fifteen years, excellent service and the best purchase deals!!! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2024

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Shelly was great. The service was quick and reasonably priced. We plan on going back when service/maintenance is needed in the future. More

by NV Bob
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Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Cowboy Toyota responded

Bob, we are very happy to hear that Shelly provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2024

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Shelly, my maintenance contact person, is always fabulous. Ben, from maintenance, was also very helpful. More

by jomondo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ben (I don't know his last name. He is a mechanic.) Great help.

Jan 23, 2024

Cowboy Toyota responded

Thank you for your business and this review. We're happy to hear that Shelly and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

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Shelly in the service department always takes great care of my vehicle needs, very courteous and professional! More

by Jaime
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Cowboy Toyota responded

Jaime, Thank you for taking the time to share your feedback with us. Shelly and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2024

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I always get friendly, professional service. I feel as if both my car and myself are cared for. This is not just customer service, but car care at Cowboy Toyota. Shelly is the best! Thank yo More

by mbronson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2024

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

January 11, 2024

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We were very satisfied with the service. Shelly was very helpful and was very professional. More

by joettehanna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again!

December 28, 2023

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Awesome service department. Always efficient and on time. Shelly Jackowski is awesome!! Very comfortable waiting area. More

by BUDTEX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 29, 2023

Cowboy Toyota responded

Thank you so much for your kind words for Shelly, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

December 21, 2023

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Employee Rating

great place, great service, great people, this is my second vehicle from this store.. thanks More

by Jjrockets
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: June Heard, Ronnie Smith

Dec 21, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 20, 2023

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Employee Rating

The work was completed in the amount of time I was told when I left my car. The staff I encountered were so nice.. More

by sashi123
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2023

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Employee Rating

Shelly is always so helpful. I trust her service recommendations implicitly. Thank you for your care. More

by aander789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shelly always meets your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

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