Rylee Kiernan
Rylee Kiernan at Heritage Honda Bel Air

Rylee Kiernan | Page 12

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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5.0
115 Reviews
5.0

115 Reviews

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115 Reviews of Rylee Kiernan

March 29, 2023

Dealership Rating
Employee Rating

Not a place for people with challenging credit. Prices on the website are not the same when you come in. Great sales rep! She was very attentive and attempted to help. Finance people were not tran More

by NONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Yim, Chris Schroeder , Terri Thompson

Apr 04, 2023

Heritage Honda Bel Air responded

Thank you for sharing feedback about your recent experience at Heritage Honda Bel Air. We are glad to hear you had a positive experience with our Sales Department; however, we sincerely apologize for any issues you experienced with our Finance Department. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Andrew Miller, would like to discuss your experience in more detail, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to speak with you soon.

Apr 04, 2023

Heritage Honda Bel Air responded

Thank you for sharing feedback about your recent experience at Heritage Honda Bel Air. We are glad to hear you had a positive experience with our Sales Department; however, we sincerely apologize for any issues you experienced with our Finance Department. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Andrew Miller, would like to discuss your experience in more detail, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to speak with you soon.

March 10, 2023

Dealership Rating
Employee Rating

Very great customer service, tentative, knowledgeable, and professional. 10/10 quick service and easy process More

by Jaredthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2023

Dealership Rating
Employee Rating

Rylee was wonderful in helping us find our new car! She worked all week to secure the car for us and worked on the pricing. What a wonderful person. She is friendly, customer oriented and has great fol More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Hock

Jan 30, 2023

Heritage Honda Bel Air responded

Hi Nicole, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2023

Dealership Rating
Employee Rating

Rylee Kiernan was a godsend! She helped me find the EXACT Honda Ridgeline I wanted! Now I have a REAL truck and can haul my supplies & my family! More

by Robinm.tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2023

Heritage Honda Bel Air responded

Hello, congratulations on your new vehicle, please let us know if you have any additional questions about the services you received, and thank you for choosing Heritage Honda Bel Air!

January 20, 2023

Dealership Rating
Employee Rating

Rylee Kiernan and Quinn Nickel have impeccable customer service skills. They answered all my questions until I was satisfied. Great people to have on Honda’s team at Bel Air Location. More

by Shontiza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder , Mike Dowdy, Tyler Sahady, Quinn Nickel

Jan 23, 2023

Heritage Honda Bel Air responded

Hello Shontiza, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

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