Ryan Popp | Page 8

They are pretty easy to work with. No stress experience. And they don’t bug you 24/7. No stress experience. And they don’t bug you 24/7. More

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1. On time and helpful 2. Good pricing and no B.S. fees, I asked them about the two $999 fees (road hazard and Luxcare) they were honest that these were optional, so I opted out. 3. Constant communication I asked them about the two $999 fees (road hazard and Luxcare) they were honest that these were optional, so I opted out. 3. Constant communication with text messages 4. Other employees also helped in sending pictures (thank you Ashley) to verify on the function of the vehicle, such as heated steering wheel. 5. I was able to pickup my vehicle first thing in the morning at 9am, in the garage (thank you Payton). 6. I drove the newly bought truck back to Georgis towing my 3075lb Prius. Everything functions like a new vehicle. Cosmetically, it was 9/10. 7. Finance and paperwork were smooth. They did not charge on the 3% credit card fees, very kind of them. 8. The manager personally came over to make sure everything was okay. He shook my hand and congratulated on the purchase. From the first phone inquiry to handing over the key, this dealership shows why sales is a professional service with a human touch, not the stereotypical snake oil salesman reputation that the industry suffers from. 9. They even have a restaurant and shuttle service. 10. Negative - I was not allow to have an independent mechanic to inspect my used vehicle. This was odd. I have purchased a few used cars and visited over 23 dealerships, they are the first to prohibit an inspection. However, the truck is great condition even with over 150K miles. 11. They offer lifetime oil change and alignment in writing. 12. Car wash 13. After purchase customer service care 14. Final thoughts, the myth that nice guys/gals come in last is not true. Adam Grant's book, Give and Take, the principle of kill-the-competition-with-kindness is on full display at this dealership. Tom Gill Chevrolet embodies integrity, high quality service in car maintenance, repairs and exceptional culture. As a business owner, these are the types of mindset and habits that attract the flow of positive energy in a company and in the community. More

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He was beyond amazing with helping me get the car I want and I only bought it because he was the one to help me. Thank you for the Chevy Cruze. and I only bought it because he was the one to help me. Thank you for the Chevy Cruze. More

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The facility was inviting. I was greeted at the door and walked to a sales person who could help me. My experience was excellent. I was greeted at the door and walked to a sales person who could help me. My experience was excellent. More

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Ryan was great, second time we bought a car from Tom Gill. We are very satisfied. Gill. We are very satisfied. More

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They were excellent to work with and very professional even with being 200 miles away. even with being 200 miles away. More

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Tom Gill has been amazing with helping us get a car. Ryan Popp helped us get the car we wanted and was super patient, knowledgeable and wasn’t over bearing. Highly recommend him and Tom Gill! Ryan Popp helped us get the car we wanted and was super patient, knowledgeable and wasn’t over bearing. Highly recommend him and Tom Gill! More

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Ryan Popp was great! The entire experience was flawless. I am a happy owner of a new-to-me Toyota Highlander. The power train warranty, free oil changes, and car washes w The entire experience was flawless. I am a happy owner of a new-to-me Toyota Highlander. The power train warranty, free oil changes, and car washes were just icing on the cake. Out with the old, in with the new! More

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Ryan Popp did great with my new purchase for my wife. She loves her new Chevy! She loves her new Chevy! More

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Ryan Popp worked easy and well with our desire to purchase a 2023 Equinox. All of employees we worked with did an excellent job of making sure we got what we wanted without any hassle. This was our t purchase a 2023 Equinox. All of employees we worked with did an excellent job of making sure we got what we wanted without any hassle. This was our third purchase from Tom Gill and each time it got easier. Thank you Ryan Popp and all the employees at Tom Gill Chevrolet. More

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