Ryan Mulhern | Page 28

Service was fast and thorough, and they cleaned my car. Space was very clean and so was my outfit so it matched the whole SKO fish. Space was very clean and so was my outfit so it matched the whole SKO fish. More

by JOSHUASAGEVISTAN Verified Customer Verified Customer

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Ryan, our Service Dept. rep, was great. He took his time to explain the services performed and what to expect in the near future (tires and brakes). It took longer than e rep, was great. He took his time to explain the services performed and what to expect in the near future (tires and brakes). It took longer than expected for the repairs as help was short. Our car was in 4 days, however, we did get a beautiful loan vehicle that made it okay.. More

by Ed or Linda R Verified Customer Verified Customer

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Terrible experience with my car service over there. First, they said I'd need to pay over 5K just to make sure I could drive my car with confidence. I refused since I was thinking to replace the car in First, they said I'd need to pay over 5K just to make sure I could drive my car with confidence. I refused since I was thinking to replace the car in the nearest future anyway. Then they said paying just $600 for some must-have services would do it. OK, I agreed - took a loaner car and drove from Northbrook to Buffalo Grove where I live, and back to pick up my car. It was 31 miles total altogether. I even filled the tank on my way back to ensure I returned the loaner with the same gasoline level. The next day, they charged my card $13 more as I'd driven 71 miles. When I called back and tried to get some details on why they charged me for the miles I never went, they didn't explain anything to me saying this is what their car tracking system's shown. So, based on my experience they would do anything possible to make you pay for the services you'd not need and for the miles you've never driven. Stay away from this dealership! More

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Great customer service. Great repair service! New loaner car. Car washed and detailed at pick up. Great repair service! New loaner car. Car washed and detailed at pick up. More

by MOGENU Verified Customer Verified Customer

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Ryan was my service person. ..did a nice job and professional. Was just surprised when I was told I needed 4 new tires!! Was told that the GLC's tires at 20,000 miles usually n ..did a nice job and professional. Was just surprised when I was told I needed 4 new tires!! Was told that the GLC's tires at 20,000 miles usually need new ones!! Was not expecting to pay high prices for that service. More

by bbw2000 Verified Customer Verified Customer

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Ryan M is a great person and a credit to the service area Cindy is also terrific too. Cindy is also terrific too. More

by MGRANT6 Verified Customer Verified Customer

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Greeted pleasantly upon arrival and service advisor Ryan was very patient and went the extra mile to ensure I got a nice loaner and was a pleased customer overall start to finish. Great team at Autohaus! Ha was very patient and went the extra mile to ensure I got a nice loaner and was a pleased customer overall start to finish. Great team at Autohaus! Happy to be apart of the family! More

by DNICHOLE01 Verified Customer Verified Customer

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It was a long haul because the parts needed came from Germany and Utah. However the dealership was very helpful during the process. MW Germany and Utah. However the dealership was very helpful during the process. MW More

by TRIPW Verified Customer Verified Customer

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My car was not ready when promised. Cindy is wonderful. I kept my loaner and one of the service personnel brought my car. to the house late in the afternoon. Your BEST employee is Cin Cindy is wonderful. I kept my loaner and one of the service personnel brought my car. to the house late in the afternoon. Your BEST employee is Cindy. She works miracles. More

by MILLER847 Verified Customer Verified Customer

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Ryan at the Service center was awesome. Great service. Repair Price was less than Knauz &better service. Great service. Repair Price was less than Knauz &better service. More

by SHANMURX Verified Customer Verified Customer

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