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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 41

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

February 24, 2023

Dealership Rating
Employee Rating

Dealer provided high quality service in a timely and friendly manner. Service [A Service, basically an oil change] was very expensive but no more so than at other MB dealers. More

by JLAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. We appreciate you visiting us here at Mercedes-Benz of Fort Washington and hope to see you again next time!

February 24, 2023

Dealership Rating
Employee Rating

Service has alway been excellent. Each member goes above and beyond to provide a good experience. More

by SYSBEXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

We're glad our team continues to provide you with excellent service! Take care and we'll see you next time here at Mercedes-Benz of Fort Washington!

February 24, 2023

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Employee Rating

Very efficient,l friendly and knowledgeable staff. Immediate checkin which was great. Great waiting area. More

by MAL3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback about your recent visit with our Mercedes-Benz of Fort Washington team! We appreciate your business and look forward to seeing you again next time!

February 24, 2023

Dealership Rating
Employee Rating

Great experience. They got a lot of great inventory .My salesman Chip Sunstein is terrific. More

by ZXU127
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Chip Sunstein

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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback! Chip & the team are grateful for your business and look forward to seeing you next time here at Mercedes-Benz of Fort Washington!

February 23, 2023

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Employee Rating

Excellent service for a flat tire, provided Uber transport both ways to the dealership in Fort Washington More

by vsax1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Forsythe

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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Fort Washington Team

February 23, 2023

Dealership Rating
Employee Rating

Everyone at this dealership is fantastic! The only place I take my car for service. They are professional, courteous and overall great! More

by Dkadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

It means so much to us that you feel confident returning to us for your automotive needs! Thank you for rating Mercedes-Benz of Fort Washington five stars!

February 23, 2023

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Employee Rating

Efficient and quiet! Rental was quick and easy. Price was higher than the average cost. More

by TOWNSON_787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the review! We hope our Mercedes-Benz of Fort Washington team can be of service to you again in the future. Take care!

February 23, 2023

Dealership Rating
Employee Rating

I can say only marvelous words about this dealership all employees and cars are in excellent, prices too , I have seen a number of places and I compared costs nonetheless the most affordable costs all cars More

by OTAMUROD7891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t know their names

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Feb 24, 2023

Mercedes-Benz of Fort Washington responded

We're honored to receive your support! Thank you so much for the wonderful review, from all of us here at Mercedes-Benz of Fort Washington!

February 18, 2023

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Employee Rating

Derrick and the entire team were outstanding! ! They went above and beyond to ensure that my vehicle was repaired properly and expeditiously!! More

by ANOVELLO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Feb 20, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We appreciate you trusting Derrick & the team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future! - Mercedes-Benz of Fort Washington

February 18, 2023

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Employee Rating

I saw a car I was interested in. I went in and asked for help. I sat and no one ever came to help me. After about 20-30 mins, I left and went down the street and bought a BMW. Sad be More

by SSGANDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 20, 2023

Mercedes-Benz of Fort Washington responded

We're disappointed to hear this and appreciate you bringing this to our attention. It is never our intention to make you feel anything less than satisfied with your care, and we wish you the best in your automotive journey. Please reach out to us if you're interested in discussing this with us. Thank you, Carla Savage - General Manager - carla.savage@yourmercedes.com

Feb 20, 2023

SSGANDY7 responded

Hi. It was a Wednesday morning at approx 1030am. Like I previously stated. I got my last car from this establishment and the service was impeccable. I’m enjoyed my car for 6 years and was ready for something new and was looking forward to doing business with this location. Sorry I was treated this way.

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