Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 24

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

July 29, 2023

Dealership Rating
Employee Rating

The service was awesome It felt more like " "Serve us" They made feel like family More

by KENNSALAAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Mercedes-Benz of Fort Washington responded

We're so glad you felt taken care of during your visit! We hope to see you for your next routine appointment! Thank you! - Mercedes-Benz of Fort Washington

July 29, 2023

Dealership Rating
Employee Rating

These guys are professional and prompt. Have only had excellent service from them. Location is a little tight for parking but all else is good. More

by MHTHAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Frank Regalis

Jul 31, 2023

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your service needs! We're grateful for your loyal business and look forward to serving you again next time. Take care!

July 28, 2023

Dealership Rating
Employee Rating

Nick was great ! Communication was great and car is always ready quickly with a loaner available. More

by MIKEBOTTARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick

Jul 31, 2023

Mercedes-Benz of Fort Washington responded

Thank you for trusting Nick & the Mercedes-Benz of Fort Washington team with the care of your vehicle! We appreciate your support and look forward to seeing you next time!

July 28, 2023

Dealership Rating
Employee Rating

The service team is very professional and efficient. They take the time to explain the work that was completed and keep you updated throughout the day. More

by KEITH_H44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Jul 28, 2023

Mercedes-Benz of Fort Washington responded

We're delighted that our service staff gave you prompt, effective assistance. Keeping you informed and updated is our top focus. We'll see you next time!- The Mercedes-Benz of Fort Washington Team

July 27, 2023

Dealership Rating
Employee Rating

Best experience and support had dealing with Traci! She was professional, courteous and very caring at times that I needed the most. It was a pleasure working with her. She did the best job and handle More

by M_LAVASANI
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Call

Jul 27, 2023

Mercedes-Benz of Fort Washington responded

Hey Lavasani, thank you for the positive review! We're happy to hear that Traci provided you with the best experience at Mercedes-Benz of Fort Washington. We appreciate your kind words and hope to see you again!

July 26, 2023

Dealership Rating
Employee Rating

Not happy with the service this time. They didn’t address the issues I mentioned and I tried calling them for follow up but no response too. More

by VENKATDRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2023

Mercedes-Benz of Fort Washington responded

Venkatdrk, I'm sorry to learn about your recent experience with us. We aim for excellent customer service and it sounds like we fell short this time around. Your feedback is important and I'd appreciate the opportunity to discuss this further with you directly so that we can address any outstanding issues promptly. Please reach out at your earliest convenience - Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

July 25, 2023

Dealership Rating
Employee Rating

My third Benz will be coming up soon, "that if", I can get a deal on a G Wagon More

by CSAVINON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Jul 26, 2023

Mercedes-Benz of Fort Washington responded

We're grateful for your kind five-star review! We look forward to helping you get a good deal on your next new Mercedes-Benz G-Wagon! Thank you for choosing Mercedes-Benz of Fort Washington!

July 23, 2023

Dealership Rating
Employee Rating

My husband was in the auto body repair business for over 50 years and was totally impressed with your work! More

by JOYCEAKELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the kind words about our team. We appreciate your business and see you again. Drive safely!- The Mercedes-Benz of Fort Washington Team

July 21, 2023

Dealership Rating
Employee Rating

they were a little slow to keep me informed initially of the progress on my repair, but as soon as I called for an update and let them know I hadn't heard from them with a status, they were on top of the c More

by IB2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your feedback with us! We apologize for any delay in keeping you informed, but we're glad to hear that our team was able to quickly address the issue and provide good communication. We appreciate your understanding and hope to see you again at Mercedes-Benz of Fort Washington!

July 20, 2023

Dealership Rating
Employee Rating

This dealership has a good service team. They are cordial and explain service needed and why. More

by MARLONBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

...
24
...

Dealership Inventory (388 Vehicles)

used 2026 Mercedes-Benz GLC 300 car, priced at $50,486
2026 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz Sprinter 2500 car, priced at $49,514
2024 Mercedes-Benz Sprinter 2500
used
Arctic White exterior
Automatic
Rear-wheel Drive
used 2023 Mercedes-Benz GLC 300 car, priced at $42,332
2023 Mercedes-Benz GLC 300
used
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 450 car, priced at $76,577
2026 Mercedes-Benz GLE 450
used
N/A exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLB 250 car, priced at $46,987
2026 Mercedes-Benz GLB 250
used
Midnight Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz E-Class car, priced at $74,380
2026 Mercedes-Benz E-Class
used
Black exterior
Automatic
All-wheel Drive