Ryan Kinkade | Page 21

The dealership met my expectations as it has in the past. The problem with the tire was resolved. My need was resolved with express The problem with the tire was resolved. My need was resolved with express More

by BOOT2LEY Verified Customer Verified Customer

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Service department was Slightly slow to share the diagnosis. Everything else was handled very well. diagnosis. Everything else was handled very well. More

by ADAMWLEVINE Verified Customer Verified Customer

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"I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. The sales representatives are always professional, friendly, and never pushy. The financi the years, and each time the experience has been top-notch. The sales representatives are always professional, friendly, and never pushy. The financing team is also great, and they work hard to find the best rates and options for their customers. More

by MAIDAY51 Verified Customer Verified Customer

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Unprofessional, poor customer service, someone need to make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in for a simple body work and spray, my battery wasn’t dead on arrival but it’s dead when ready to pick up in service how ridiculous is that, the hey cover on my Drive side door was broken off, The back seat and back passenger door panel is full of spotted white paint, it’s either they didn’t prep properly or the body shop doesn't care because that’s a standard procedure they do everyday before spray any and every vehicle. I expect this service from a mom and pop shop not the dealership. In between someone at the collision place was driving my car for their personal use. More

by PIERRE052010 Verified Customer Verified Customer

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Great visit for state inspection and emissions inspection. Nice lounge area where I was able to work while my car was serviced. No upswells or add Ins; a straightforward visit with excellent servi inspection. Nice lounge area where I was able to work while my car was serviced. No upswells or add Ins; a straightforward visit with excellent service. More

by Chuck-from-PA Verified Customer Verified Customer

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Great dealership from sales to service. Customer service is best in class. Loaner option through enterprise is a great feature. Not to mention the No appointment necessary service. Keep d Customer service is best in class. Loaner option through enterprise is a great feature. Not to mention the No appointment necessary service. Keep doing what you’re doing. Great job More

by BRISSETTE67 Verified Customer Verified Customer

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Great service, my sales rep made the process very smooth for me, and I received a great offer for my trade in. I love my new car? for me, and I received a great offer for my trade in. I love my new car? More

by THEMAGICYEARSLLC Verified Customer Verified Customer

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Frank Weghofer is the best, that’s why I stay at Mercedes of Fort Washington. of Fort Washington. More

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Wonderful dealership and very accommodating . Service department cares about customers and is very supportive.sales is great also Service department cares about customers and is very supportive.sales is great also More

by SHOOKRANDY Verified Customer Verified Customer

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Unresponsive unhelpful people. Poor repair service ; part was not onsite even though appt made month ahead. Was given rental but charged for gas even though returned w exactly same Poor repair service ; part was not onsite even though appt made month ahead. Was given rental but charged for gas even though returned w exactly same amount. Own vehicle returned with broken AC. Emailed w/o response. Will never be back. More

by MCH_HOLLAND Verified Customer Verified Customer

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