Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 20

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

September 13, 2023

Dealership Rating
Employee Rating

Absolutely amazing Service Great work ethic Brittney Guzman she is a pleasure to deal with More

by D_DELIANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Brittney Guzman

Sep 14, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're pleased that Brittney provided you with a great service experience during your visit. We'll see you next time at Mercedes-Benz of Fort Washington! Safe travels!

September 12, 2023

Dealership Rating
Employee Rating

Very efficient, and courteous. The whole process was painless and went well. I would recommend others to use this service department. More

by DANI3181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Sep 13, 2023

Mercedes-Benz of Fort Washington responded

Hey Dani, we're glad to know you found our service team at Mercedes-Benz of Fort Washington efficient and courteous. Thank you for choosing and recommending us! We'll see you next time. Safe travels!

September 06, 2023

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Employee Rating

They are the best . Could’ve been happier with them and their quality work as always !! More

by M_LAVASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Sep 06, 2023

Mercedes-Benz of Fort Washington responded

Thanks so much. We look forward to your next visit to Mercedes-Benz of Fort Washington!

September 04, 2023

Dealership Rating
Employee Rating

My advisor was very polite. My service was performed quick. I had a car inspection. More

by MSSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Sep 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with us. Providing efficient service is a top priority for us at Mercedes-Benz of Fort Washington! Safe travels!

September 04, 2023

Dealership Rating
Employee Rating

As always had a great experience once again . everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack More

by M_LAVASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Mrs. Traci Freed-Najbrt

Sep 06, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know that Traci and Derack made your experience at Mercedes-Benz of Fort Washington exceptional. We'll pass along your appreciation to them! Thanks for the review.

September 03, 2023

Dealership Rating
Employee Rating

Had issue before and brought it back in and got it taken care of overall a solid dealership thanks to Paul and Bryan More

by PIERRE052010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to know that Paul and Bryan were able to assist you with your issue at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!

August 31, 2023

Dealership Rating
Employee Rating

Everyone is professional, kind, and courteous. If I have any questions or concerns, they have always been addressed. More

by MSBERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Mercedes-Benz of Fort Washington responded

We appreciate your kind words about our team at Mercedes-Benz of Fort Washington! We're always here to address any questions or concerns you may have. Thanks for the review!

August 31, 2023

Dealership Rating
Employee Rating

Once again, not long after I get my car back from service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - More

by BOXTER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Mercedes-Benz of Fort Washington responded

It's disappointing to read about the recurring issue with your key fob battery, especially after it was supposedly replaced during service. This is certainly not typical and we'd like to look into this matter further for you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

August 31, 2023

Dealership Rating
Employee Rating

Very honest and straightforward to work with. The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, t More

by Chuck-from-PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Jasmine Wang

Sep 01, 2023

Mercedes-Benz of Fort Washington responded

Hi Chuck, we're so glad to know you've had positive experiences with our service department at Mercedes-Benz of Fort Washington. We appreciate your kind words and look forward to assisting you in the future!

August 28, 2023

Dealership Rating
Employee Rating

Email said the wrong address for my appointment I Had to go a different location More

by ADILAZEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Mercedes-Benz of Fort Washington responded

Hi Adila, We are sorry to hear about the mixup and appreciate you letting us know. We'll share this with the team and hope to provide five-star care at your next appointment. Thank you! - Mercedes-Benz of Fort Washington

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