Rusty Anderson
Rusty Anderson at Murray Ford of Starke
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Rusty Anderson | Page 2

Sales

Murray Ford of Starke

13447 US-301
Starke, FL 32091

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4.5
13 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Specialties & Trainings

Electric Vehicle Sales Specialist

Commercial Sales Specialist

View more specialties & trainings
4.5

13 Reviews

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13 Reviews of Rusty Anderson

April 18, 2023

Dealership Rating
Employee Rating

xxxx. No call backs, poor communication. A ford dealership that can’t even do body work or have a body shop nearby that can? I guess that’s what you get wh More

by Youreabafoon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 21, 2023

Dealership Rating
Employee Rating

Rusty was awesome. He was very patient and understanding. I definitely would recommend him to everyone. More

by jorge28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Griner

Jan 24, 2023

Murray Ford of Starke responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 26, 2022

Dealership Rating
Employee Rating

I was promised 4 brand new tires, when we go to sign the paperwork they won’t put new tires on the vehicle. I was promised they would order new cup holders because the vehicle came without them, they said t More

by samuelsethcamp
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank Bender , Sydney Bailey

Jul 28, 2022

Murray Ford of Starke responded

Hello! I'm Ginger, the Customer Service Liaison of Murray Ford of Starke. I was initially disappointed with the details of your review, so I worked to find out what happened since this is not our norm. I discovered that the four tires were not included because instead they gave you $3500 over what your trade in was worth retail which was explained. Your salesman ordered the cup inserts for you the day of closing (July 21st) and in fact paid for them himself. They arrived (July 26th) the day of your above review and you picked them up from him the next day (July 27th). The cup holder inserts are not something dealerships keep a supply of in stock. In regards to the recall, I found out that there are no current recalls on your vehicle and the one that was mentioned by you was already performed in our thorough pre-sale inspection (the month prior to the sale). Our dealership is 100% dedicated to the safety of all drivers and would never sell a vehicle that had Ford recalls issued. I hope that this has reassured you of the quality care we strive to give every customer everyday.

Jul 26, 2022

samuelsethcamp responded

I was promised 4 brand new tires, when we go to sign the paperwork they won’t put new tires on the vehicle. I was promised they would order new cup holders because the vehicle came without them, they said they wouldn’t do that either. There’s a 1 inch area to the A post where the paint is peeling and they said that it was covered under warranty and they still have yet to fix it. There is also an open recall on the vehicle that they said they fixed but they did not. And I’ve always been the one to get in touch with them.

2

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