Russell Morgan

My wife and I just purchased a new car from Toyota of Rockwall. Russell Morgan helped us with the sale. He is exceptionally kind and I trust him. Never any pressure. Ask for him specifically is my advice Rockwall. Russell Morgan helped us with the sale. He is exceptionally kind and I trust him. Never any pressure. Ask for him specifically is my advice. We have been purchasing and servicing our vehicles at Toyota of Rockwall since their opening many years ago. Always great service. I ask for Service Manager Carl whenever I need maintenance. Sincerely, Marcus More

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Great ambience. Drove across the lake to shop exclusively to have that journey in memory book. They have great collection and addins for the competitive price Russ Drove across the lake to shop exclusively to have that journey in memory book. They have great collection and addins for the competitive price Russ is very respectful, compassionate and has good product knowledge. His questions owards purchase were guiding. Aubrey's explanation of the finance options, coverage were highly professional More

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Great customer service at Toyota of Rockwall! Russell is a wonderful salesman and, as always, he goes above and beyond. Russell is a wonderful salesman and, as always, he goes above and beyond. More

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Russel was great found me what I wanted. I will never buy another car from Rockwall Toyota I am paying cash with a company check and you can’t complete the sale with out a business card, I will never buy another car from Rockwall Toyota I am paying cash with a company check and you can’t complete the sale with out a business card, can you understand how totally stupid that sounds , I guess not. You want and insurance card from the person who signed the check not the person driving the vehicle, can you understand how totally stupid that sounds. I guess not. Just the fact that you are so consumed with a load of Mickey Mouse crap instead of the cash sale and the customer is enough to show how totally stupid your closing people are. Most of the xx you come up with to explain about why you are doing something is the biggest pack of lies I have ever heard. Worst experience I ever had purchasing a vehicle. More

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Friendly comfortable responsive i thought russ was fantastichelping me set my dash cam and telephone on my new Tacoma fantastichelping me set my dash cam and telephone on my new Tacoma More

by sle321 Verified Customer Verified Customer

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I had a fantastic experience working with Russell Morgan while purchasing my new car. From start to finish, he was professional, knowledgeable, and genuinely caring. He took the time to answer all my questi while purchasing my new car. From start to finish, he was professional, knowledgeable, and genuinely caring. He took the time to answer all my questions, explained every step clearly, and made sure I was completely comfortable with my decision. There was no pressure at all — just honest advice and exceptional service. Thanks to Russell, I drove away confident and happy with my purchase. Highly recommend to anyone looking for a trustworthy and helpful car salesperson! More

by syousfi Verified Customer Verified Customer

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While the service was very friendly, the experience was inefficient. We were on a time crunch and did all of our paperwork online, only to be asked to do it again. I don’t understand that process. We we inefficient. We were on a time crunch and did all of our paperwork online, only to be asked to do it again. I don’t understand that process. We were told we could be in and out in an hour, but it took 3. Russell was very helpful, just the process wasn’t good considering I clicked the buy online on the website and did everything ahead of time. More

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We had a wonderful experience with Russ at Toyota of Rockwall last night. We came in knowing which vehicle we wanted and Russ made it happen!! We got what we needed! Thank you Russ Rockwall last night. We came in knowing which vehicle we wanted and Russ made it happen!! We got what we needed! Thank you Russ More

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Hey everyone! I just bought a car from Toyota of Rockwall, and I can’t express how fantastic my experience was! 🌟 Russel, Jeff, and the entire finance team were I just bought a car from Toyota of Rockwall, and I can’t express how fantastic my experience was! 🌟 Russel, Jeff, and the entire finance team were absolutely incredible. Their professionalism and customer service! I felt supported every step of the way. Why I’m giving them 5+ stars: • Exceptional professionalism • Friendly and attentive service • Smooth buying process I highly, recommend them if you’re looking to buy a car! More

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Russell worked for more than a week or two to locate the vehicle I was interested in. (model, trim level, COLORS) When we couldn't find exactly what I wanted, he offered to order it, but also offered a ca vehicle I was interested in. (model, trim level, COLORS) When we couldn't find exactly what I wanted, he offered to order it, but also offered a car with a few accessories I didn't need at a price that was pretty good. I felt he was more above board than several other salespeople I dealt with at other dealerships. ALso appreciated that there was no hard-sell pressure to buy. More

by MACAFFAREL Verified Customer Verified Customer

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