Russ Silverstone | Page 21

no pressure sales I went in to get a part for my truck, I left with the part ordered and a new car. (my husband got the truck) Everyone was very pleasant and helpful wi I went in to get a part for my truck, I left with the part ordered and a new car. (my husband got the truck) Everyone was very pleasant and helpful with absolutely no pressure to purchase. They were all awesome. More

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Very, very peaceful. Such a awesome staff. I'm a single older woman and was scared to purchase a car . The folks at Flammer Ford are great and gave me a peaceful experience . I'm a single older woman and was scared to purchase a car . The folks at Flammer Ford are great and gave me a peaceful experience . More

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From bad to the best ever experience! Our first visit left us feeling like the Welcome mat was pulled from under us but Bill Schwiebert save the deal and treated us like family. He made Our first visit left us feeling like the Welcome mat was pulled from under us but Bill Schwiebert save the deal and treated us like family. He made certain we got the best deal and got to know us as real people. Thank God he was the lead sales person, or we might not have gotten the perfect car for our needs and we would never have returned to Flammer Ford. Now , we won't go anywhere else to find another car when we replace our second car. Flammer and Family are words that belong together. Thanks Bill, You are the greatest friend to real people. And for those reading this review, ask for Bill! You won't regret it. Ray & Pauline More

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Great experience in buying a new Ford Fusion. The people at Flammer Ford are friendly and professional at what they do. My wife and I had a great experience with Ron Tesar our sales man. He ne The people at Flammer Ford are friendly and professional at what they do. My wife and I had a great experience with Ron Tesar our sales man. He new the product line and answered any questions we had, We took a test drive and discussed the difference in our old car and the new Fusion. The Technology in the Fusion is impressive. The engine I chose is the 2.5 with no turbo. I had already test drove last year the other two engines at a different dealership. We did own a 2007 Mercury Milan with a V6 so this Fusion is different in response, but not that bad either. More

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Purchased a used ford ranger for my son I have been searching for this vehicle for awhile and never found one in this condition. It is a 2005 with high mileage but well cared for. I stopped I have been searching for this vehicle for awhile and never found one in this condition. It is a 2005 with high mileage but well cared for. I stopped in just to inquire and ended up purchasing the vehicle. The salmon, Rick, was very helpful and the sales manager was also involved in the sale. I also spoke to Mark Flammer, the owner, who told me to let him know if there was anything he could do to help. I feel I paid a little more then I wanted but the vehicle is worth the extra money. I would strongly recommend this dealership. More

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Excellent dealer, great people. First timers at Flammer Ford and it went very smoothly. It was a very enjoyable experience. We really didn't feel pressured. They just wanted us to le First timers at Flammer Ford and it went very smoothly. It was a very enjoyable experience. We really didn't feel pressured. They just wanted us to leave there happy and in a new car. The staff was friendly and very knowledgeable.. We test drove 3 vehicles and came out very pleased with our new purchase. Bill made sure that he got us the best deal he could. Manager Bobby Triola took care of us. All the people we dealt with were very patient with our family. More

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Excellent This is the 4th vehicle that I have purchased from Flammer Ford & each time it has been a positive experience. Steve Duffy made sure I was satisfied This is the 4th vehicle that I have purchased from Flammer Ford & each time it has been a positive experience. Steve Duffy made sure I was satisfied with my purchase & took the time to explain & answer any questions I had. Jeff Miner also took time to go over all of the added features & made sure I understood the vehicle before I left the dealership. The entire staff that I have come in contact with over the years have always displayed excellent customer service and I would recommend Flammer Ford of Spring Hill to anyone looking to purchase a vehicle. EXCELLENT!!! More

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Excellent The ease and attentivness displayed by the salesperson accompanied with the attention to detail in taking, placing,and informing me of the purchase wa The ease and attentivness displayed by the salesperson accompanied with the attention to detail in taking, placing,and informing me of the purchase was only exceeded by the timely manner in which this vehicle was delivered. The thoroughness to attention and explanation upon delivery by the staff and Bobby Triola was completed in one of the fastest of any new auto purchase I have ever made. More

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All the little things that made an excelle buying experience I needed a low mileage car that got good gas mileage as a graduation gift for my niece who lives in another state. She was careless about her credit, I needed a low mileage car that got good gas mileage as a graduation gift for my niece who lives in another state. She was careless about her credit, and although only 23, she had already gotten really bad deals on three cars. She ultimately traded each in for yet another problem car, and each trade resulted in another big loss in value, and another loan at 20%. Now she needed a reliable car to start a new job. My wife and I decided we had to step in and stop this nonsense. We also wanted to help her build up her credit score, so it was important to have hew name on the title and loan agreement. I looked for a nice used car on line and at several local dealerships, and found exactly what we needed- a late model Ford with low mileage and factory guarantee at Flammer Ford. They offered us a very good price, no pressure and no hassle. But manager Russ Silverstone did so much more. He found financing (at 4.7%), got it registered in North Carolina for her, managed all communications with her car insurance company, communicated with our niece to ensure all the paperwork was perfect, sent all the paperwork overnight to her, advised us on the best way to help her credit score, helped us choose an extended warranty that I had asked for, and had everything done in four days. The salesman went over the car's features on delivery and gave it to us with 3/4 tank of gas. Most impressive was the great communication as they kept our niece and us informed on progress during the sale process. The final price was about $1,700 less than similar vehicles I found on the internet. I was very impressed! More

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Car Buying Made Easy! Needed a reliable commuter car at an affordable price....and that's what we got! We will recommend Flammer Ford in Spring Hill again and again. Needed a reliable commuter car at an affordable price....and that's what we got! We will recommend Flammer Ford in Spring Hill again and again. More

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