Ruben Pierce

Poor customer service. Deceptive and unfair practices. Please be aware. Not professionals at all. Would definitely not recommend Deceptive and unfair practices. Please be aware. Not professionals at all. Would definitely not recommend More

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Is the worse plac… please do your self a favor and dont go there, they sale you guarantees without you knowing, they sale you cars that they were into car accidents and they dont tell you, and you over pay go there, they sale you guarantees without you knowing, they sale you cars that they were into car accidents and they dont tell you, and you over pay for the car i end up going to BMW to find out that they are crooks, go somewhere else to spend your money don’t go there, to be lied… More

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Bought a new Corvette in August 2019 and was fairly happy with the purchase except for a $799 fee for Nitrogen and window tint. I was told it was already done but should have suspected that the contract has with the purchase except for a $799 fee for Nitrogen and window tint. I was told it was already done but should have suspected that the contract has a "we owe" for $799. A few months later I had a tinting shop put a stripe on the car. I was discussing how window tint was applied on my car with the owner and he showed me that my car never had tint applied. I called the sales guy and left a message; never heard back. I know he still works there because he is on their web. I recently bought another car from Hendrick that had the mandatory tint and you can definitely see that it was there by the slight line at the edge of the glass. So they have forever lost my business. Corvette gets serviced at Sir Walter since it is close to my house. More

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Shout out to Rodney. Thank you for the professional service you gave us., Rodney remembered us from the previous week when we test drove a used 3500. We did not get that Thank you for the professional service you gave us., Rodney remembered us from the previous week when we test drove a used 3500. We did not get that truck but a week later when a 2024 came in he took a video, sent it to us and called us to come see it. He knew exactly what we were looking for and he acted quickly to be sure we didn’t miss out. From the moment we arrived and drove it the service we received was exceptional. Several of the staff remembered us and came by to say hello. Reuben was great and Ash made the time spent with financing efficient and enjoyable. We are extremely pleased and grateful for the tremendous customer service at Capital Chevrolet of Wake Forest. Will definitely refer others and will be back when our next vehicle need arises. More

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