Ross Levy | Page 2

After my generally dismal (at times awful) experience in dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Na dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Naples, it came as a pleasant surprise to bump into an exceptional sales person like Francesca Fortin who immediately and precisely responded to all my specific questions, quickly entertained my sometimes crazy sounding car review and online test drive requests, kept me updated about the next steps in the purchase process, and took care of some requests I had about the car before flying in to pick it up. Kudos also to Acura Naples for not surprising me with unexpected fees and for quickly taking care of all the paperwork. Thank you Francesca and Acura Naples team for turning my remote car purchase activity unexpectedly into a surprisingly positive experience that I will remember for a long time and keep up the great work! More

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I've been buying and leasing Acura cars for 10 years. Norm Johnson has been the salesman for every one of them. Norm knows the cars very well, especially the technical aspects and he spends considerabl Norm Johnson has been the salesman for every one of them. Norm knows the cars very well, especially the technical aspects and he spends considerable time with each customer making sure they have a firm understanding of all the features. More

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Very professional staff at Naples Acura. Everyone that I came in contact with were a pleasure to deal with. Everyone that I came in contact with were a pleasure to deal with. More

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Quite possibly the best and easiest car purchase ever for us. Pleasant staff and Francesca was terrific. us. Pleasant staff and Francesca was terrific. More

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No hassle, no headaches, smooth sailing. They are always courteous and professional. The showroom is always clean and quiet. No pressure. They are always courteous and professional. The showroom is always clean and quiet. No pressure. More

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Norm was a great help to us at the dealership! They fought for the best deal possible for us and gave us multiple practical options within our budget. We felt no pressure and secure with the custo They fought for the best deal possible for us and gave us multiple practical options within our budget. We felt no pressure and secure with the customer service that my fiancé and I received from the General Manager Ross, Zach, Norm, and the rest of the team at Acura in Naples. We are excited to be part of the Acura family. More

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Michael ( Sparky) is a terrific sales person. He followed up once I placed the order and then when I received the car, he very patiently explained all the new features of my new MDX. This is the He followed up once I placed the order and then when I received the car, he very patiently explained all the new features of my new MDX. This is the fifth Acura MDX that I have owned. Ross, the Manager, and Sparky were great to work with. More

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Great experience, the staff was amazing. Everyone i personally came in contact with was a professional. Thank you Acura . And special thank u to Ross Everyone i personally came in contact with was a professional. Thank you Acura . And special thank u to Ross More

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Norm Johnston at Naples Acura has been my "GO-TO" Car guy for years... He is personable, professional and puts the Extra in Extraordinary -- EVERY TIME! Scott Foster, Marianne Sullivan, and Ross Levy are a for years... He is personable, professional and puts the Extra in Extraordinary -- EVERY TIME! Scott Foster, Marianne Sullivan, and Ross Levy are also terrific and round out the team, making for a truly enjoyable car buying experience. I highly recommend Norm and Naples Acura! More

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The Dealership has been very professional in both sales and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as ap and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as appropriate. She builds long term relationships, The service department is neat and clean and exhibit a can do attitude. More

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