Ross Fitzsimmons
Ross Fitzsimmons at INFINITI Stuart
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Ross Fitzsimmons

Service Manager

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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3.0
6 Reviews
3.0

6 Reviews

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6 Reviews of Ross Fitzsimmons

June 15, 2024

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Employee Rating

Will never buy another infiniti because of this service department. Was told to take my vehicle to another infiniti dealership from service manager Ross when I wanted to bring my car back in for service, b More

by 1SIKG37
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Workmanship
Service Communication
Recommend Dealer
No

June 14, 2024

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Employee Rating

04May23 , Pwr steering total rebuilt @ Infiniti of Melbourne. Mileage=88840. 08 May 24 Starter installed, rack & pinion dropped, steering off. Mileage = 89878. Above done @ Infini More

by PHSPIKER
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 14, 2024

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I always bring my car there for service. Have done so since 2017. No complaints More

by MBERKLEY1254
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson, Jeffrey Orr

May 29, 2024

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Employee Rating

This dealership has taken 3 days to replace a water hose on my car. I could have done it myself. More

by ANTHONY.ALLYN
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Whitney Robinson

Jun 02, 2024

INFINITI Stuart responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Anthony, and it's disappointing to learn that we missed the mark here. Joshua Muir General Manager (772) 254-8222

May 25, 2024

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The customer service was excellent. First time at this dealership and the experience was exceptional. More

by Chrisbaronoff
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson, Jeffrey Orr

May 29, 2024

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

May 19, 2024

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Employee Rating

Always great service. The people are always friendly and offer great snack options while you wait More

by CHERILUS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson, Jeffrey Orr

May 20, 2024

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart, we look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

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