Dealer Reviews
Cars for Sale
Dealer Log In
Rosina Molenda
128 Reviews
Languages Spoken
English
Spanish
128 Reviews
Write a Review
128 Reviews of Rosina Molenda
March 21, 2024
Great experience! I’ve bought many cars and never said those words to sum up my experience but this was the exception! Thanks Rosey and Scott I’ve bought many cars and never said those words to sum up my experience but this was the exception! Thanks Rosey and Scott More
by wallytown
Verified CustomerOther Employees Tagged: Scott Douglas
January 11, 2024
Horrible experience. Quoted me something then change it at the checkout. Received a threatening call from a manager called Brian to not allowing me to service the car I j Quoted me something then change it at the checkout. Received a threatening call from a manager called Brian to not allowing me to service the car I just bought when I posted my honest review. Asked me to remove it or change my review or he will deny service to the car. He cancelled my appointment with the geniuses to serve the car I bought horrible experience More
by Shahir
Other Employees Tagged: Rosina Molenda
December 23, 2023
Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More
by Shahir
Other Employees Tagged: Brian Pelletier, Bob Murray, Mickey Lambert, Joe Cleaver, Karl Alvarez, david theado, Sal Graziano , Alan Mazur
November 20, 2023
When I choose a vehicle that I really liked I asked the salesperson about the service the car received before being placed on the lot. The sales person told me that goes through a multi point inspection, o salesperson about the service the car received before being placed on the lot. The sales person told me that goes through a multi point inspection, oil change, all the filters replaced, yada, yada. A couple of weeks later, I check the engine air filter, FILTHY, cabin filter, FILTHY, it makes you wonder if anything was actually done! This is not a complaint upon any specific manager or person, it's complaint about integrity, trust and professionalism. I've purchased vehicles from various dealerships and my experiences have been much better. This is a BMW dealership, this is Ferman's, this dealership also sells many other high end vehicles, this being said the buying experience must be five star, you must have that trust for your customers to return, you have to have a sense of urgency towards your customers so that they feel great about buying high end vehicles. In a nut shell you guys are courteous, you talk the talk, and walk the walk but you have to back it up with integrity. More
by maximus1
Other Employees Tagged: Joe Cleaver
November 14, 2023
Thank you Rosi for helping us find a safe, super cool car for the newest driver in our family! You made our car shopping experience pleasurable and hassle free. We are so excited for our sons 16th birthday s for the newest driver in our family! You made our car shopping experience pleasurable and hassle free. We are so excited for our sons 16th birthday so that we can surprise him with his new car, courtesy of Ferman BMW, and Rosi! More
by axhira
October 27, 2023
Rosie did an awesome job getting the SUV prepared and always ready to answer our questions and made sure we were happy in our buying experience. Joe Cleaver, (SEMPER FI) in finance was very knowledgable always ready to answer our questions and made sure we were happy in our buying experience. Joe Cleaver, (SEMPER FI) in finance was very knowledgable and made sure we understood and were satisfied with all the contractual paperwork. "I'll be back" More
by maximus1
Other Employees Tagged: Joe Cleaver
October 23, 2023
Rosie is the best. Two years ago when I bought Z4 she kept it until I returned to FL to pick it up. Now she is keeping my newly purchased 330i. What a great person she Two years ago when I bought Z4 she kept it until I returned to FL to pick it up. Now she is keeping my newly purchased 330i. What a great person she is. Starting on line with Regina was also very good. Great team from start to finish. Always nice to see a fellow Michigan person on the team More
by mgmorris46
Other Employees Tagged: Joe Cleaver, david theado, Kyle Tyzio
Dealership Inventory (222 Vehicles)
