Ron Russell
Finance Manager
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd
Waynesville, NC 28786
Dealership Experience
3 yrs, 9 mos
41 Reviews
Write a Review41 Reviews of Ron Russell
April 22, 2024
Chance was an absolute pleasure to have helping me, he showed me how every bell and whistle in my car worked. We had quite a few problems at first, nothing to do with Chance. Ryan and Nathan at the jeep s showed me how every bell and whistle in my car worked. We had quite a few problems at first, nothing to do with Chance. Ryan and Nathan at the jeep side were terrible to deal with, I found a 2023 online and came to look at it after I was told many people were looking to buy it, and I came from over an hour away and the car wasn't even on the lot, after figuring payments etc I came back 2 days later and the entire price of the car went up 3,000$ cause it was "priced wrong" online, and i told them dispite it all i was still very interested in the car and couldnt hardly get a text back from Ryan telling me when the car would be on the lot again, made me feel belittled like we didnt have the money to get the car or something. Finally, ended up telling the manager I didn't want to deal with Ryan or Nathan cause we just didn't get along well, and they told me i couldn't purchase the car with out the extended warranty, or it would cause my interest to go up drastically. Finally, Devin started taking care of us everything was wonderful. Ended up getting the 2024 version for almost the same price as the 2023 version I supposedly couldn't purchase without the extended warranty!! Lol. Chance and all of the guys on the Chevy side were an absolute pleasure to deal with, if you go to buy a car go up the hill to those guys, I got the 2024 Jeep Compass of my dreams, AND extended warranty for the same price as the 2023 they were trying to sell me down the hill. ❤️🥰 chevy side of auto star you are AWESOME!!! More
Other Employees Tagged: Chance Porter, Ryan Bensch, Nathan Frattini, Devin Smith
April 03, 2024
I have been dealing with this dealership for many years and always have had a positive experience. They are friendly and make you feel comfortable asking questions. and always have had a positive experience. They are friendly and make you feel comfortable asking questions. More
Other Employees Tagged: Nathan Frattini, Devin Smith
March 19, 2024
Very helpful and courteous. I will do business here again. They went above and beyond I will do business here again. They went above and beyond More
Other Employees Tagged: Chance Porter
September 23, 2023
Chance did awesome not once but twice. Definitely happy with my new jeep. Highly recommend autostar Definitely happy with my new jeep. Highly recommend autostar More
Other Employees Tagged: Chance Porter
August 31, 2023
Ron is excellent! He listen to me and when I wasn’t interested he didn’t insist and I appreciated that. He also helped me move items from my rental to the new suv and He listen to me and when I wasn’t interested he didn’t insist and I appreciated that. He also helped me move items from my rental to the new suv and returned the rental. That was such a relief of stress for me. Thank you, Ron! More
Other Employees Tagged: Chandler Blankenship, Michael Tullos
August 31, 2023
Great personal Serrvice no rush everyone I talked to was very thoughtful and I did select my car went home with it. They even returned my rental for me very thoughtful and I did select my car went home with it. They even returned my rental for me More
Other Employees Tagged: Brooke Jones, James Miller, Chance Porter , Chandler Blankenship, Kaitlynn Grubb, Michael Tullos
August 21, 2023
Very pleasant experience. My second purchase there. Everyone was helpful and got my purchase done quickly. My second purchase there. Everyone was helpful and got my purchase done quickly. More
Other Employees Tagged: James Miller, Chance Porter , Chandler Blankenship, Kaitlynn Grubb, Patrick Robbins, Michael Tullos
July 07, 2023
AutoStar was amazing and the sales people handled everything perfectly. Thank you AutoStar for the amazing service everything perfectly. Thank you AutoStar for the amazing service More
Other Employees Tagged: Jenni Rish, James Miller, Chance Porter, Ryan Bensch , Chandler Blankenship, Kaitlynn Grubb, Austin Rasmussen, Michael Tullos
June 15, 2023
Knowledgeable, helpful, patient and pleasure to work with the team. Requiring a minimum review is crazy the team. Requiring a minimum review is crazy More
Other Employees Tagged: Jenni Rish, James Miller , Kaitlynn Grubb, Austin Rasmussen, Michael Tullos, Greg Zecher
June 11, 2023
Great service Great people would recommend to friends and family for a great deal on a new car family for a great deal on a new car More
Other Employees Tagged: James Miller, Chance Porter , Chandler Blankenship, Beverly Falzone, Kaitlynn Grubb, Gabriel Norman, Austin Rasmussen, Juan Rojo, Michael Tullos