Ron Cooper | Page 59

Our overall experience was good. Ron Cooper did a great job with the sale. He was always offering beverages and friendly conversation in the process of working out the deal. One of the owners introduced job with the sale. He was always offering beverages and friendly conversation in the process of working out the deal. One of the owners introduced themselves as we were waiting and asked if the Service Department had come up and introduced themselves and the services that they provide. They never did come up and we even seen Ron telling them that we were in the process of purchasing a vehicle and suggesting they do so. At the end, I had to go to them and tell them that the owner said that there would be some service offers with the sale of the vehicle. If I would have not went up to them after Ron reminded me, I would have not known of their services that they offer. Our overall experience was great as far as the sales part of the purchase. If part of the service departments job is to greet customers as the owner had mentioned that did not happen and would be the only part of the sale that was missed. More

Helpful 4

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My husband called Ron first thing in the morning and told him our situation. The second Ron got off the phone he went to work looking for exactly what my husband said he was looking for and before I knew it him our situation. The second Ron got off the phone he went to work looking for exactly what my husband said he was looking for and before I knew it he had something that fit our criteria. Throughout the entire process Ron was extremely kind, friendly and personable. Not once did he ever try and up sell us or try and talk us into something we did not want. He made us feel that we were in control which you do not find at many dealerships especially in Great Falls. Ron's card will remain in our wallets and we will continue to recommend him. During price negotiation Brad was straight forward and not pushy at all. He let us name our price and there was no back and forth negotiation after that which is also something hard to find at dealerships in Great Falls. Thanks again for the wonderful service we received from everyone from Taylor's. You all brought some positive to the negative situation our family was thrown in to. More

Helpful 4

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I enjoyed working with Ron Cooper very much, very easy to speak with and he truly wants to help you find what you need. In fact, ALL of the employees I worked with shared that work ethic. Unfortunately, I ha speak with and he truly wants to help you find what you need. In fact, ALL of the employees I worked with shared that work ethic. Unfortunately, I have bad credit, and I was treated with much less than courtesy and respect, but that was by the manager of ARC, not the folks at Taylor's. The people at Taylor's were without exception, professional, helpful, and wanted very much for me to have a reliable car that I can get to and from work in. Exceptional job by Ron, when my son and I were there, he brought us hot dogs because we hadn't had time to grab anything to eat that day. I would also like to thank Brian Palmer for his help in explaining things in a way I could follow, without being condescending or rude, and to Mike Taylor who helped smooth the whole process for me. Taylor's would get an unequivocal 5 stars from me, had it not been for the finance manager at ARC. More

Helpful 5

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Well, I had mister Ron Cooper who was a very funny and down to earth guy. Someone who took the experience from just trying to get me into a more safe vehicle but to making me feel comfortable and trustwor down to earth guy. Someone who took the experience from just trying to get me into a more safe vehicle but to making me feel comfortable and trustworthy of the dealership. Not only that he didn't act like the "typical sales man" who annoyed you about every little detail within a car. I knew which car I had wanted, and he helped me in fulfilling my purchase. Over all the guys at Taylor's are very respectful and tend to listen to what you want over what they want to sell. I will definitely recommend Taylor's to all my senior classmates looking for a new whip! Thank you so much Ron and all the other guys! More

Helpful 4

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Both Ron & Brain helped us find a vehicle that fit my 17 year old son.They help him understand the real facts about owning a vehicle.I was glad that someone else took the time to explain to him what I've 17 year old son.They help him understand the real facts about owning a vehicle.I was glad that someone else took the time to explain to him what I've had been stressing to him.My son is Very Happy with his truck as well as I'M .We still have a spare tire & Ignition keys issue but I believe it is getting handled. The only sales issue that I noticed was the picking order was used between sales personal.Felt that it not necessary to get the job done.I'm only stating this to help you realize what I experience. You are great salesmen & I would revisit you for another vehicle---Thanks Sam Novich More

Helpful 4

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We found just what we were looking for at a reasonable price.Ron Cooper made our buying experience fun and easy. Brian Parker was very helpful in making the deal and working with us to get what we wanted. price.Ron Cooper made our buying experience fun and easy. Brian Parker was very helpful in making the deal and working with us to get what we wanted. Thanks for a car. More

Helpful 4

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