Ron Baca | Page 19

Nice job, prompt and courteous. blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by DLFILIPIAK Verified Customer Verified Customer

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The mechanic who checked me out when it was time to pick up my car was extremely helpful and kind. The service on my car was also good, at least as far as I can tell. up my car was extremely helpful and kind. The service on my car was also good, at least as far as I can tell. More

by briannahui Verified Customer Verified Customer

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They performed an unauthorized service and left the interior full of greasy hand prints! After the vehicle was originally brought in for two(2) recall repairs, I authorized an oil change and a new batt interior full of greasy hand prints! After the vehicle was originally brought in for two(2) recall repairs, I authorized an oil change and a new battery purchase to fix a power steering issue. My total bill out of pocket was over $1,061.00! And the interior was absolutely filthy!!! One of their porters tried to clean up the dirty interior, but told me it would be an extra charge to have the interior detailed. That's a bunch of xx!!! Considering this dealership caused the problem! I'm seriously considering hiring an attorney!!! More

by CHRISTO4751 Verified Customer Verified Customer

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The service department was very nice and helpful and I got in and out quickly. got in and out quickly. More

by Cate Verified Customer Verified Customer

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I trust what they tell me and they communicate with you throughout the repair process. Good people! throughout the repair process. Good people! More

by knichols0502 Verified Customer Verified Customer

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I bought my car from Groove and have come here for service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had confirmed that it would only take about 2 hours when I made the appointment and adjusted my work schedule accordingly. I hadn’t heard anything at 10:30, so I tried to text my service contact. No response. I called at 11 and was told my car would not be ready until 2 since this is what was noted at my intake. I never said this and had planned my work to begin at 11:30. No rental car was offered to me. I had to cancel and move around my day to accommodate. Very disappointed. There was no real solution given at pickup but I guess they tried to make it right by buying a dinner. Not really good enough in my opinion, but better than nothing. More

by SH Verified Customer Verified Customer

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Do not judge based on negative reviews. I’ve worked in this industry a long time and Everyone wants to say something negative but nothing positive. These ladies single handedly turned the w I’ve worked in this industry a long time and Everyone wants to say something negative but nothing positive. These ladies single handedly turned the worst week ever into something positive. Hayley and tiannah are two of the sweetest beings alive. They will help you out in anyway they can. I cannot recommend this place enough… They are literally the best. More

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I'm disappointed with my service rep Ron Baca details too long for 15 words. long for 15 words. More

by brimontwmn Verified Customer Verified Customer

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