Ron Almeida

Great job well done good team very clean atmosphere told me everything they were gonna do me everything they were gonna do More

by GMB1999 Verified Customer Verified Customer

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I initially thought it was. a great dealership. They were able to help me purchase a Bronco which took I thought way too long, but when it finally arrived at Colonial I was so a great dealership. They were able to help me purchase a Bronco which took I thought way too long, but when it finally arrived at Colonial I was so excited to have the car come totally ready which is was not, the window gaskets were dripping some sort of adhesive, there was a loose rubber tube hanging from the ceiling, the amount of explanation about using the vehicle was very lacking, the communication was even more lacking. I tried to get clear communication from the Sales and General Manager. I was promised a written breakdown of the cost which by the way was not what I was expecting. When I originally ordered the vehicle, I was contacted by the Sales Mgr. who informed me that I was going to get an $8000 increase in my price even after we had agreed on a price (which by the way was the full retail price) and it would be against the law to try to increase the price after a contact was signed by both parties. I am left not being sure who to contact at Colonial about problems, questions , ordering accessories and what was available. Mike Smith told me to reach out to him but I have not received any answers to my questions. The General Mgr, promised me the financial full disclosure on the price I finally paid but I have not received such a document. It took about a week for me to get any Registration paper work as Colonial Never reached my insurance company until I complained and complained although Colonial promised me that he had reached out to my Insurance agent in Plymouth, MA. I sent the sales person, Mike Smith many questions thinking he would be the person to answer my questions but I have not had any replies from him since I left the dealership with my new Bronco. So the answer is that I was very disappointed and hope I made the rifght decision to buy my Bronco at Colonial, not the closest Ford Dealership to my house in Marion. The trade in value I received was terrible, much lower than many offers I had received from craigslist or Facebook or even Carvanna. The General Manager had promised me a great better deal on my buying the new Bronco and that he would make sure I got a great trade in offer which was exceptionally low. I am answering these questions carefully and honestly . This was not my first Ford purchase and probably my last as this was not and still has not been a smooth deal nor do I feel appreciated. More

by m.popitz Verified Customer Verified Customer

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great service, great price and all my concerns were answered promptly with delivery included to help me save some time answered promptly with delivery included to help me save some time More

by lucassossei Verified Customer Verified Customer

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My company uses Colonial Ford for our company vehicle purchases. The sales department has always been accommodating and great to deal with. purchases. The sales department has always been accommodating and great to deal with. More

by georgeegan Verified Customer Verified Customer

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I really like the service at colonel done in a timely manner. Ron the GM is a very personal and nice person. manner. Ron the GM is a very personal and nice person. More

by bz11954 Verified Customer Verified Customer

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The service center is amazing and easy to deal with. The sales department cares about making money and not the customer service what do ever I would not recommend there sales department to my worst enem The sales department cares about making money and not the customer service what do ever I would not recommend there sales department to my worst enemy More

by giggles493 Verified Customer Verified Customer

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Couldn't ask for better service every buddy was super friendly and helpful wouldn't shop anywhere else. friendly and helpful wouldn't shop anywhere else. More

by mgalandzi Verified Customer Verified Customer

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Very pissed off to find 3 chips on my drivers door. Careless hack opened my door against something. Other than that, a great bunch of guys at Colonial Ford. Careless hack opened my door against something. Other than that, a great bunch of guys at Colonial Ford. More

by tsttruck Verified Customer Verified Customer

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Fantastic experience from start to finish and I love my new ford escape... I will highly recommend Colonial Ford Plymouth to all my friends and family .. new ford escape... I will highly recommend Colonial Ford Plymouth to all my friends and family .. More

by jmf1110 Verified Customer Verified Customer

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Ron Almeida has fundamentally changed my view of Cokonial Ford, he is truly a visionary! Ford, he is truly a visionary! More

by pmferrante Verified Customer Verified Customer

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