Romello Benton
Romello Benton at Grand Prairie Ford
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Romello Benton | Page 4

Finance Manger

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.7
41 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

4.7

41 Reviews

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41 Reviews of Romello Benton

July 25, 2022

Dealership Rating
Employee Rating

Amazing customer experience! Friendly and personable staff, the finance dept moves quickly. 5 Stars all around! More

by rtford80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Robert Fugate

Jul 26, 2022

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

June 22, 2022

Dealership Rating
Employee Rating

Jackie and Gabriel did a great job. They found the right vehicle to fit my budget. Great communication with me through the whole process. More

by Demart.gaut
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Gabriel Hernandez

Jun 23, 2022

Grand Prairie Ford responded

Thanks for your positive review!

April 21, 2022

Dealership Rating
Employee Rating

We passed many Ford dealers and drove 680 miles to do business with this team. The trip was well worth it and we will do it again. More

by Rockford1700
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Lawrence Sedillo , Robert Fugate, Amanda Gonzales

Apr 21, 2022

Rockford1700 responded

We didn’t know anyone at Grand Praire Ford. They were recommended to us, even though we were 680 miles away, in South Mississippi. As a courtesy we decided to contact them. Under the leadership of Mr.John Poe, these people knew how customers should be treated. They can do things that other Ford dealers can’t offer. This was my 13th F150. Their greatness only begins with the thousands of dollars in savings. Their greatness is completed when an unknown customer is now part of the family. Thanks so much to John Poe, Jackie Mercer, Lawerence, Robert and Mello.

Apr 25, 2022

Grand Prairie Ford responded

That is great to hear! We hope that you enjoy your vehicle, congratulations!

March 15, 2022

Dealership Rating
Employee Rating

Very helpful as soon as I walked into the door at opening. Thank yall again. More

by BArd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Mar 17, 2022

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 11, 2022

Dealership Rating
Employee Rating

I traveled 6 hours to get to the dealership. Everyone involved with my purchase made it convenient and fast to get me back on the road. Thank you Team Grand Prairie Ford!!! More

by ray.tharman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brett Benson , Robert Fugate

Feb 14, 2022

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 16, 2021

Dealership Rating
Employee Rating

Was a great salesman, got me my deal and honored it. Would recommend him to my friends! More

by Alcala1jocelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Oct 18, 2021

Grand Prairie Ford responded

Thank you for your positive review!

July 20, 2021

Dealership Rating
Employee Rating

Mello and Jackie gave me great Customer Service! I really appreciate them, and will not hesitate to buy from Grand Prairie Ford again. Thank you More

by Lozamail74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

September 17, 2020

Dealership Rating
Employee Rating

Pretty disappointing experience. Tried to buy 3 different trucks at advertised price only to find its just a bait and switch operation. They also tried to pull the "cant find your keys" game while they work More

by prussell10
Recommend Dealer
No

Other Employees Tagged: John Huey , Ron Smith

February 12, 2020

Dealership Rating
Employee Rating

Romello was very helpful in finding the vehicle I wanted and provided lots of help with financing as well.. Karla did a tremendous job during financing and warranty signing. Thank you! More

by barneyv79
Recommend Dealer
Yes

Other Employees Tagged: Karla Corralejo

Feb 12, 2020

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 24, 2019

Dealership Rating
Employee Rating

The worst Overall the worst. Do not under any circumstance have anything to do with these clowns. You will absolutely regret it. Go anywhere else. Trust me More

by FordGuy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Edsel Elizondo, Luis Elizondo, Lawrence Sedillo , Robert Fugate, Melissa Gorostieta, Cristina Meza, Jeremy Pirotte, Daniel Schultz, Dean Smith, Melissa Perry

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