Romello Benton | Page 2

Grand Prairie was absolutely the best dealership I’ve ever been to. They were very kind and helpful. ever been to. They were very kind and helpful. More

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Kyel Rodriguez was my sales representative. I called, not having a specific representative other than knowing what I was looking for (2023 Ford Explorer in black or white). Kyel immediately sen I called, not having a specific representative other than knowing what I was looking for (2023 Ford Explorer in black or white). Kyel immediately sent me photos and a video of one of the vehicles before I arrived. She was attentive to what my desires were and even allowed me to bounces my choices off of her. More

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We have been considering a new vehicle for some time and after 2 years of waiting we finally found one in stock. Jackie was great! after 2 years of waiting we finally found one in stock. Jackie was great! More

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Loved working with Jackie. Great customer service. Would definitely come back and ask for him. Great customer service. Would definitely come back and ask for him. More

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Excellent service and staff. I’m enjoying my new economical ride. Many thanks to you guys. I’m enjoying my new economical ride. Many thanks to you guys. More

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Jackie was great to us and very knowledgeable. He and Mello worked well together to help us in this great deal. He and Mello worked well together to help us in this great deal. More

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Cruz was really easy to work with. I enjoyed everyone I talked with. I would recommend Grand Prairie Ford to all. Thank you. I enjoyed everyone I talked with. I would recommend Grand Prairie Ford to all. Thank you. More

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We had issues getting our hard to get Ford Maverick but the vehicle did arrive and GPF made any problems right! Thank you GPF. the vehicle did arrive and GPF made any problems right! Thank you GPF. More

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Initially I had a great experience. Yessenia did a wonderful job with customer service. She found me the right truck until after having bought it. Found out the entire truck shimmied an Yessenia did a wonderful job with customer service. She found me the right truck until after having bought it. Found out the entire truck shimmied and vibrated excessively at higher speeds. I sent truck back to Ricardo Pinilla and it took him three days to have tires balanced. I picked up truck in fourth day.I drove the truck for six hours that day. The extensive vibration and shaking was still there. Ricardo called me and I told him he had not solved the problem at all. His response was his technians had done all they could and there was nothing else he could do. I am very disappointed and unhappy with such poor and pathetic follow up regarding customer follow through on purchasing such a vehicle. I will not recommend Grand Prairie Ford to any of my friends or clients in the future. I would advise them to stay away. xxxx poor quality after sales service period. This was the worst experience buying a vehicle in my lifetime. More

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Grace and the finance team made the car buying experience easy! I will be a return customer! experience easy! I will be a return customer! More

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