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Start your review of Roger Ma.
Roger Ma
Roger Ma at Richmond Chrysler Dodge Jeep Ltd.
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Roger Ma

Body Shop Production Manager

Richmond Chrysler Dodge Jeep Ltd.

5491 Parkwood Way
Richmond, BC V6V 2M9

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4 Reviews of Roger Ma

July 26, 2018

Dealership Rating
Employee Rating

"Top notch all around"

- Thankful guy

This dealership is where I purchased my ram. I have continuously taken my vehicle in for service for over 10 years. Very professional staff in service and body repair. They respond to my questions and enquirers. Superb and honest in every way.

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Recommend Dealer
Yes

Other Employees Tagged: Matthew Lo

February 04, 2016

Dealership Rating
Employee Rating

"Comfy place to shop!"

- Kokua

Much more relaxed and inviting feel, everyone was super helpful and kind, they even picked up lunch for us! If you are looking to avoid sharks and hounds, good place to go. Definitely coming back here for my next vehicle!

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Recommend Dealer
Yes

Other Employees Tagged: Nikki Cunningham, Arnold Garcia

January 06, 2015

Dealership Rating

"Exceptional customer care"

- Chad5026

This past News Years Eve afternoon I had the misfortune to require immediate service to my vehicle, which I was unable to drive. Once again, as they have over the past 11 years, Richmond Chrysler Dodge Jeep came through and saved the day! Yanis, Darrell, Dave, Ken and many others in the shop; Mosses, Rick, Richard, Steve and Bob at the service counter; Al and Danny in parts along with Bill and Sue in the body shop have always coordinated any maintenance or repair my vehicle may have required in a timely and professional manner; they have always, "put me back on the road" in a timely fashion and I have left the dealership knowing that the work was completed to the highest professional standards with extra thought and care. Over the years, from my initial purchase of a new Chrysler vehicle to my regular scheduled maintenance, I have had the good fortune to experience how this organization, with dedicated professionals can make a difference in a customer-dealer-service relationship. Finding people in the service industry willing to take the time and make an extra effort in assuring, "all is right" is unique in today's world. Richmond Chrysler Dodge Jeep has that kind of people. I know I can always depend on excellent service and total satisfaction when it comes to my vehicle service. I have absolutely no reservation in recommending Richmond Chrysler Dodge Jeep to a new purchaser or to an existing Chysler customer looking for dependable and exemplary service. Thank you all and all the very best!

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Recommend Dealer
Yes

Other Employees Tagged: Bob Macdonald, Bill Williams, Richard Seltitz , Yanis Dave Ken Fred and all the shop and service people I know by sight but might not know by name.

September 18, 2014

Dealership Rating

"Excellent service from all departments."

- Chad5026

I purchased my 2003 Dodge Ram 1500 Laramie Pickup off the showroom floor at this dealership 11 years ago and have had all of my all service done through Richmond Chrysler. Most recently my Dodge required a major repair and the service personal Richard, Bob, Darryl, the mechanics, Ken, Yanis, Dave, Jamie, (and more) along with the body shop, Bill and Sue and the parts department Al and everyone there, once again made my experience great! From the receptionist that took my first call to the young man that washed my truck, and everyone in between, is why I have returned to the dealership since "day 1." Being in the "service sector" myself I know how difficult it can be finding people with a high work ethic that are willing to take that little bit of extra time and effort in seeing that a task has been completed properly or address a customer's concerns; great service has never been an issue at Richmond Chrysler. You have an exceptional staff which brings me back year after year.

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Recommend Dealer
Yes

Other Employees Tagged: Bob Macdonald, Bill Williams, Lyle McVee , Richard Seltitz in customer service, Darryl, Ken, Yanis, Fred, Jamie, Dave and all the mechanics in the shop!

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