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Roel Ortiz
502 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
Employee Video
502 Reviews
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502 Reviews of Roel Ortiz
August 07, 2020
Very friendly people!Easiest car deal I’ve ever Very friendly people! Easiest car deal I’ve ever done!! Roel was very friendly, professional and courteous! I would highly recommend your company! Very friendly people! Easiest car deal I’ve ever done!! Roel was very friendly, professional and courteous! I would highly recommend your company! I walked out of a dealership 2 days ago, so glad I found your company! More
by Kenrcon
Other Employees Tagged: Chris Mikell
July 26, 2020
We were very impressed with the variety of vehicles DLR had. The customer service has been excellent! Everyone was friendly, right there if you had a question. Just an overall excellent experience. The bes had. The customer service has been excellent! Everyone was friendly, right there if you had a question. Just an overall excellent experience. The best we have ever had buying a vehicle. More
by Blessedbling
Other Employees Tagged: Sonny Brooks
July 08, 2020
Simple, helpful, and respectful Roel was great to work with and made the whole process so easy. He didn't pressure and provide great support throughout the entire process. Will defin Roel was great to work with and made the whole process so easy. He didn't pressure and provide great support throughout the entire process. Will definitely visit for my next car purchase! More
by ryanjnickell
July 08, 2020
Eaiest car purchase ever Working with Roel made buying a car a pleasant experience. I have bought a dozen cars before, and this was the best process thus far. It was entirely Working with Roel made buying a car a pleasant experience. I have bought a dozen cars before, and this was the best process thus far. It was entirely done remotely - no pressure. They delivered the car to my home and picked up my trade. I was able to test drive it from home before finalizing the purchase. More
by scrappie_doo21
July 06, 2020
Roel was great! He was very patient when answering my questions & very informative about the vehicle I was looking to purchase. The process wasn't easy, but thanks to Roel & Ken (manager) I was able to questions & very informative about the vehicle I was looking to purchase. The process wasn't easy, but thanks to Roel & Ken (manager) I was able to purchase the vehicle I love. Thanks More
by mssparkle0517
Other Employees Tagged: Ken Purnell
June 25, 2020
The entire buying process was a great experience. We purchased during the week, which we are always pressed for time. We got the vehicle we wanted fast and easily, that really worked for us. Roel, is st purchased during the week, which we are always pressed for time. We got the vehicle we wanted fast and easily, that really worked for us. Roel, is straight forward, energetic and knows what he’s doing. More
by Amxyz
June 21, 2020
My buying experience was quick, easy, and professional. My sales person made sure my buying experience was top of the line. If i had it to do again i would definitely pick Dallas Lease Returns! My sales person made sure my buying experience was top of the line. If i had it to do again i would definitely pick Dallas Lease Returns! More
by Nanthaleyj
Other Employees Tagged: Tammy Lacy
June 20, 2020
Roel was absolutely fantastic!! I had been looking for my Land Rover Velar for quite sometime. I decided to look out of state and found my beautiful car at Dallas Lease Returns. I reached out on a Saturday l Land Rover Velar for quite sometime. I decided to look out of state and found my beautiful car at Dallas Lease Returns. I reached out on a Saturday late night and got an instant reply from Roel. From that moment he took excellent care of me, ensured all paperwork was ready and had my car delivered to the airport for our pickup and journey back home. Roel reached out to me once I was home ensuring all my questions were answered and that I was happy with my car. Thank you Roel! We appreciate you and highly recommend your services!!! More
by Range Rover Velar
June 20, 2020
Great experience as a first time car buyer! Anthony was knowledgeable and helpful. Very happy with my purchase and purchasing experience. Would highly recommend to anyone searching for their next vehicle knowledgeable and helpful. Very happy with my purchase and purchasing experience. Would highly recommend to anyone searching for their next vehicle 😊 More
by amcphill
Other Employees Tagged: Anthony Zegarelli
