Rocky Dentici
Rocky Dentici at Smithtown Toyota

Rocky Dentici

Finance Manager

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.9
43 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

4.9

43 Reviews

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43 Reviews of Rocky Dentici

March 29, 2026

Dealership Rating
Employee Rating

Smithtown Toyota is the best dealership, and always has been. This was my 4th car purchase experience there. When you walk in you feel the difference. Everyone is professional, calm, friendly, and gen More

by Ana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cadesti , Kyle (insurance) 5 stars

Mar 30, 2026

Smithtown Toyota responded

Ana, thank you for your wonderful review! I truly appreciate your loyalty to Smithtown Toyota and am delighted to hear about your positive experiences with us. It’s great to know that Steve, Kyle, and Rocky provided you with the exceptional service our team strives for. We look forward to assisting you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 29, 2026

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Employee Rating

On December 9, 2025, my 81-year-old mother went to Smithtown Toyota for a routine front brake repair. She had been widowed for less than ten months. Instead of just fixing her brakes, the staff kept h More

by Free4Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 30, 2026

Smithtown Toyota responded

Thank you for sharing this. I understand your concerns regarding your mother’s visit to Smithtown Toyota and the transactions involving her 2018 Toyota RAV4 and 2026 Toyota Corolla. We aim to support our customers and address concerns whenever possible, and take feedback like yours seriously to ensure every customer feels respected and treated fairly. If you’d like to discuss this matter further, please contact me directly. We are committed to reviewing our processes and interactions so every customer, especially our senior customers, feels confident and supported throughout their experience. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Mar 30, 2026

Free4Fred responded

Hello Lauren, I received your response to my DealerRater review. While I am glad you are finally reaching out, it is incredibly disappointing that it took a public review exposing how a senior customer was treated for my mother's concerns to be taken seriously. That being said, if Smithtown Toyota is genuinely committed to reviewing this transaction and supporting its customers, I am willing to discuss a resolution. However, because it took public visibility to get this response, I require all further communication regarding her 2018 RAV4 trade-in and the 2026 Corolla purchase to be kept in writing. This will ensure we have a clear and accurate record of our communications moving forward. I have all the contracts and numbers in front of me. Please let me know what specific steps and financial adjustments Smithtown Toyota is prepared to offer to rectify this situation. I look forward to your written proposal on how you intend to make this right. You already have my email address from the formal demand letters I sent via certified and registered mail regarding this exact situation on December 29, 2025.

March 14, 2026

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Employee Rating

We had a terrific experience with Mike. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend. More

by chrissiefergo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Mar 15, 2026

Smithtown Toyota responded

Thank you for your wonderful review, Chrissie! I’m pleased to hear that you had a terrific experience with Mike at Smithtown Toyota. It's fantastic that he was able to find you the perfect vehicle at an amazing price. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 12, 2026

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Employee Rating

Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. More

by GM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 12, 2026

Smithtown Toyota responded

Thank you for your review! I'm happy to hear you had an overly pleasant experience at Smithtown Toyota and that Louis and our finance manager made a positive impact during your visit. We appreciate your kind words and look forward to serving you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 02, 2026

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Louis Bilious was great…. No xx, and accommodating. Overall experience was great and would certainly recommend them! More

by cmlohmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 02, 2026

Smithtown Toyota responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with Louis at Smithtown Toyota. Your recommendations mean a lot to us, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 26, 2025

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Employee Rating

Very efficient. Sean explained all details thoroughly including features on how to operate the vehicle More

by wendy del piano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

Nov 26, 2025

Smithtown Toyota responded

Thank you for your wonderful feedback, Wendy! I'm thrilled to hear that Sean provided you with thorough explanations of the vehicle features. At Smithtown Toyota, we strive to ensure our customers are well-informed and satisfied. I appreciate your support, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 22, 2025

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Employee Rating

Sean was very direct and honest and I felt they genuinely he was trying to help me find a car that was right for me, and my budget. 5 stars More

by stevenm72803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

Nov 23, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Steven! I'm thrilled to hear that Sean provided you with honest and direct assistance in finding the right car for you at Smithtown Toyota. Your satisfaction is our priority, and we appreciate your feedback. We look forward to helping you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 04, 2025

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Employee Rating

Very nice people also very helpful and knowledgeable excellent customer service no stress everything went smooth thank you More

by john.trainor73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Nov 04, 2025

Smithtown Toyota responded

Thank you for your kind words, John! I am thrilled to hear that you had a smooth experience with us at Smithtown Toyota. Our team is dedicated to providing excellent customer service, and it's great to know that their efforts made a positive impact. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 03, 2025

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Employee Rating

I recently purchased my first vehicle from Smithtown Toyota, and the experience was outstanding from start to finish. Mike and Rocky were exceptionally professional, kind, and attentive throughout the e More

by g303840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

Nov 03, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at Smithtown Toyota was outstanding and that Mike and Rocky made your first vehicle purchase enjoyable. Your kind words about their professionalism and commitment to customer satisfaction mean a lot to us. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 28, 2025

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Employee Rating

Thank you big Mike and Rocky for an easy and painless process. Mike is a great guy and made the process easy for us. No games and fair price. Ditto Rocky in Finance. Please to do this transaction will be More

by dpdiamond
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

Oct 29, 2025

Smithtown Toyota responded

Thank you for your fantastic review! I'm pleased to hear that you had an easy and painless experience with Mike and Rocky at Smithtown Toyota. It's always our goal to provide a fair and straightforward process for our customers. We look forward to welcoming you and your daughter back for your next visit. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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