Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
95 Reviews
4.8

95 Reviews

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95 Reviews of Robert Smith

August 12, 2025

Dealership Rating
Employee Rating

Excellent Customer Service. They replaced my 2013 Sonata engine and gave me a loaner. Highly Recommend team. More

by echo1pmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2025

Dealership Rating
Employee Rating

service was completed in less than a hour. Couldn't asked for better service Waiting area was a bit on the noisy side More

by SMELTGERRY
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Aug 13, 2025

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 11, 2025

Dealership Rating
Employee Rating

Very clean. Awesome service. Polite. Very clean, quick service, polite, friendly ,knowledgeable, courteous, overall happy with service. More

by sheryl.danielson1
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

August 07, 2025

Dealership Rating
Employee Rating

This was a great car buying experience for our 2026 Kona. Keith McCullers took great care of us as did LaMar Gresham. They were patient with us as we looked at several vehicles and test drove several as well More

by yuchnovicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 02, 2025

Dealership Rating
Employee Rating

I was very satisfied with the customer service and the work and minimum wait time and waiting area was excellent More

by MrsLotto
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Larry was very courteous and polite

August 01, 2025

Dealership Rating
Employee Rating

No hassle. Very professional and courteous. The shuttle driver was very customer oriented. I’ll return to Southern Hyundai as long as my Santa Fe keeps going. More

by ehinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

July 30, 2025

Dealership Rating
Employee Rating

They have a nice comfortable waiting room and good prices has coupons and friendly staff members also. More

by genajones060690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2025

Dealership Rating
Employee Rating

The dealership is always clean. I also appreciate that they offer drinks and snacks while you are waiting. More

by G1NAMARIE
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

July 22, 2025

Dealership Rating
Employee Rating

Everything was great. Things went smoothly. No issues at all. Eleven twelve thirteen fourteen fifteen. More

by putz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 10, 2025

Dealership Rating
Employee Rating

My reason for not giving all these people 5 stars is because not once did anyone e bother calling me to inform me as to what was going on with my daughters car. It would have been nice to know and kept More

by Pnuttysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

Jul 10, 2025

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

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