Robert Simmons | Page 12

Robert was excellent and they always get me in quick and out quick even on a Saturday out quick even on a Saturday More

by Lavoie828l Verified Customer Verified Customer

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Bought vehicle 5 years ago and had all regularly scheduled maintenance performed at the dealership. Last service visit, my service advisor informed me that they have NO service records for my vehi scheduled maintenance performed at the dealership. Last service visit, my service advisor informed me that they have NO service records for my vehicle . With that, I was then told I needed $3000 worth of critical and immediate repairs. No longer need their service support. Very poor experience. Not a trustworthy experience! More

by GALLEN447 Verified Customer Verified Customer

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Everything went well from start to finish,the greeter was very courteous and my service advisor was the same with explaining the required services. very courteous and my service advisor was the same with explaining the required services. More

by STHODGE Verified Customer Verified Customer

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Employees were very friendly. Waiting area was clean. Waiting area was comfortable. Vehicle was accepted earlier than scheduled and reception personnel were informative. My servic Waiting area was clean. Waiting area was comfortable. Vehicle was accepted earlier than scheduled and reception personnel were informative. My service advisor Mr Simmons was immediately available. He as informative in what my vehicle needed based on mileage and last date of service. My discount card was immediately accepted. I was shown to the waiting room and advised of the status of the service being performred several times. More

by HA_CAMPBELL Verified Customer Verified Customer

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Service department is great to work with. Been taking my car there for years and they always do a great job. Been taking my car there for years and they always do a great job. More

by HEATHERD81 Verified Customer Verified Customer

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The service was really really really great! They were very very helpful. A lot of to detail. They were very very helpful. A lot of to detail. More

by Maria Verified Customer Verified Customer

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Wonderful communication, great customer service, makes everything more easier! Robert was assigned to me and he made sure I was aware of everything needed to be done ! everything more easier! Robert was assigned to me and he made sure I was aware of everything needed to be done ! More

by MAIYACOSBY15 Verified Customer Verified Customer

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The service was great. They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went through a traumatic ordeal. He was followed in by 14 cop cars. I overheard that the cops drew their weapons at him and hand cuffed him. Ultimately, they realized it was a case of mistaken identity. That situation is scary for anyone but even more so for a black man. I was hoping they’d send him home for the day. Don’t think they did, though. More

by BRITO.JOSELYN Verified Customer Verified Customer

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The customer service is wonderful. They went above and beyond. That's why I scheduled my maintenance with Bill Ray Nissan. They went above and beyond. That's why I scheduled my maintenance with Bill Ray Nissan. More

by LISALAMILLER01 Verified Customer Verified Customer

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Great people. Very helpful and willing to help with anything you need. Turn around time was first rate. Very helpful and willing to help with anything you need. Turn around time was first rate. More

by VINCENTCLARK601 Verified Customer Verified Customer

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