36 Reviews
Write a Review36 Reviews of Robert Quintero
December 12, 2021
I received my new custom ordered 2022 F250 last week and within a day the TCM failed. Being a new truck, the part was on back order for a few weeks and only a couple dealers in the US even had the part, bu within a day the TCM failed. Being a new truck, the part was on back order for a few weeks and only a couple dealers in the US even had the part, but were holding on tonthem. Believe me, i called and researched everywhere as well. Robert Quintero and Luis worked their magic and were able to source then part in several days! I appreciate all the phone calls and leg work they had to-do to get me on the road. Great Job gentlemen. More
Other Employees Tagged: Jorge Chavez, Luis Castillo, Brandon Hemborg , Elizabeth Cobb
September 02, 2021
I have purchased 3 cars from Hemborg Ford and always had a pleasant experience with the sale team and service department. This best dealership in Southern California number one. a pleasant experience with the sale team and service department. This best dealership in Southern California number one. More
Other Employees Tagged: Luis Castillo, Duane Dade, Beth Lyerla, Steve Keating, Danny Ward , Hugh
August 13, 2021
Service center is very poorly managed, no communications at all. The service writers don’t call the customers or check up on the parts department. Very poor service! at all. The service writers don’t call the customers or check up on the parts department. Very poor service! More
Other Employees Tagged: Mrs. Portia
June 01, 2021
I have a recall that Hemborg Ford did not want to do, they did everything in their power to send me to Lake Elsinore Ford. they did everything in their power to send me to Lake Elsinore Ford. More
Other Employees Tagged: Jorge Chavez, Jose Mendiola, Luis Castillo, Miguel Velasquez
May 29, 2021
I came in with my husbands truck ,Jose greeted me with a pleasant attitude. The truck was well taken care of thanks to great service pleasant attitude. The truck was well taken care of thanks to great service More
Other Employees Tagged: Pat Thorp, Jorge Chavez, Jose Mendiola, Luis Castillo, Jackie Luizzi
May 14, 2021
I have been servicing my F150 since I bought the truck from Hemborg and all I can say that the service staff are great, caring, and most professional! from Hemborg and all I can say that the service staff are great, caring, and most professional! More
Other Employees Tagged: Luis Castillo, Anthony Cortes
April 13, 2021
Wow! That’s all I can say. The service is excellent although a little slow. Quality takes time I suppose. The only request I have is the management makes everyone grow luscious beards and mustaches lik although a little slow. Quality takes time I suppose. The only request I have is the management makes everyone grow luscious beards and mustaches like some the beautiful staff. I’m talking to you Jose More
Other Employees Tagged: Jose Mendiola, Eric Robinson, Brandon Hemborg
December 06, 2020
I wouldn’t trust anybody else with my ford vehicles. Robert and his employees treat you like family. Pat and Jorge make the whole experience less stressful and we’re awesome to work with. Robert and his employees treat you like family. Pat and Jorge make the whole experience less stressful and we’re awesome to work with. More
September 02, 2020
Mr. Robert Quintero We appreciate a lot his attention Mr. Robert Quintero We appreciate a lot his attention helping us with our service needs, he always find the best answer to satisfy the customers. T Mr. Robert Quintero We appreciate a lot his attention helping us with our service needs, he always find the best answer to satisfy the customers. Thank you so much and we will continue thrusting in Hemborg Ford service department. We see you soon. More
July 15, 2020
Terrible unprofessional. Looks like your years at this industry didn't exactly help you in the customer service dept. I may not be a technician but just like I kept saying from the start of the noise my c industry didn't exactly help you in the customer service dept. I may not be a technician but just like I kept saying from the start of the noise my car was making was indeed a purge valve, and now thanks to your unprofessional ways and complete disregard of fixing my car it now needs a complete cat converter. So yeah thanks for wasting my time with YOU CAN NOT DUPLICATE MY ISSUE, now looks like you will have a bigger issue . Amatures More
Other Employees Tagged: Luis Castillo, Anthony Cortes, Brandon Hemborg, Duane Dade