Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood | Page 43

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
429 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

6 yrs, 4 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.9

429 Reviews

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429 Reviews of Robert Kirkwood

March 29, 2018

Dealership Rating
Employee Rating

"Awesome team and super fast response" It was a great experience to buy from this dealer, all the personnel was kind and very responsive with all my needs and considering I was in an other More

by Cris/TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson , Gene Penna

Mar 30, 2018

Certified Benz & Beemer responded

Dear Cris: We are delighted to hear that Jamie, Robert and Gene made your out-of-state purchase so fast and easy. We do believe that we have an awesome team at CBB and are so happy that you appreciated it. Thank you so much for your business. We hope to have the pleasure of working with you again.

March 26, 2018

Dealership Rating
Employee Rating

No nonsense genuine customer service Salesman were honest and courteous and they gave me time and freedom to choose my vehicle with any hassle. Answered all questions with honesty and int More

by Kmeuch23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Woodyard , Drew Costa, Travis Walters

Mar 27, 2018

Certified Benz & Beemer responded

Dear Kmeuch23: We really appreciate the FIVE STAR review! Thanks for taking the time to share with our customers the no nonsense, genuine customer service you received from the great staff at CBB. We are grateful for your business and hope to see you again in the future.

March 24, 2018

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE Very helpful ,got us in and out in a timely manner.Answered all our questions. He helped us get the best deal we could have got .Very satisfied with t More

by Rafael2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2018

Certified Benz & Beemer responded

Dear Rafael: We love your FIVE STAR Review and your compliments on Robert's great customer service! We are happy that you got the best deal possible. Thanks for choosing CBB and we look forward to the opportunity to assist you again in the future.

March 22, 2018

Dealership Rating
Employee Rating

A wonderful buying experience I had a wonderful buying experience from my initial on-line searches which yielded the vehicle I was looking for all the way through my test drive and More

by Frank P
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melone , Gene Penna

Mar 24, 2018

Certified Benz & Beemer responded

Dear Frank: We do aim to provide our customers with outstanding service and appreciate your kind words in that regard. We are glad to hear that Matt, Robert, and Drew all helped to make yours a wonderful car buying experience without any pressure. Thanks for choosing CBB and please let us know when we can be of assistance to you in the future.

February 27, 2018

Dealership Rating
Employee Rating

Couldnt of been better My wife and i worked with Robert the tall one lol, and gene with finance. Overall it was great exsperence. Robert is a stand up guy for sure. He was v More

by ROBBIEROB187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gene Penna

Feb 28, 2018

Certified Benz & Beemer responded

Dear Robbie: We are so happy to hear that your recent sales purchase couldn't have been better working with Robert and Gene. We will be sure to share your compliments with both of them. We are so grateful for your business as well as your recommendation of CBB to others. We hope to have the pleasure of working with you again.

February 18, 2018

Dealership Rating
Employee Rating

Great experience and customer service Robert and Travis did an excellent job with helping me finance my first car right out of college. They knew exactly how to explain every bit of inform More

by Connot26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Walters

Feb 19, 2018

Certified Benz & Beemer responded

Dear Connot26: Congrats on your first car purchase! We are glad to hear that Robert and Travis made the purchase experience should a great one. CBB definitely looks forward to being able to help you again, whether with maintenance or when you are in the market for your second vehicle.

February 13, 2018

Dealership Rating
Employee Rating

Great Experience Our experience at this dealership was excellent. We worked with Robert and his team and appreciated their no pressure, informative style sales proces More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Penna

Feb 14, 2018

Certified Benz & Beemer responded

Dear Frank: Thanks for your FIVE STAR review! We are so glad that you appreciated the friendly, informative sales process with zero pressure. CBB is grateful for your business and your recommendation as well. Please do not hesitate to let is know if we can be of service to you in the future.

February 13, 2018

Dealership Rating
Employee Rating

Car purchase No negotiating of price as it was smack in the middle of suggested retail. The dealership tried to add a $847.00 charge for paint, window tint & some More

by Bbblinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Floyd Foster

Feb 14, 2018

Certified Benz & Beemer responded

Dear Bbblinda: Thanks for taking the time to provide us with your feedback regarding your recent car purchase. We are happy to hear that you love your car and that the sale process was completed within 2 hours. We appreciate your business and look forward to assisting you again in the future.

February 12, 2018

Dealership Rating
Employee Rating

Good experience and quick turnaround The purchase of the vehicle was quick and straightforward. Salesman Robert was very professional and worked to make sure I understood the vehicle f More

by Okgocar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Penna

Feb 13, 2018

Certified Benz & Beemer responded

Dear Okgocar: We really appreciate the Five Star review! Thanks for sharing how quick and easy the sales process was working with Robert and Gene. CBB is very grateful for your business and hope to provide you with another 5 Star performance again.

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