Robert Heinsohn | Page 16

I arrived at the dealership after making an appointment for service. I was met by Bob who immediately made me feel at home. The service protocol began with paperwork and at that time I was able to ask a for service. I was met by Bob who immediately made me feel at home. The service protocol began with paperwork and at that time I was able to ask a couple of questions about my new car. Bob was informative and efficient. The wait time for service was spent in the comfortable waiting area where all the dealership employees who passed by were friendly. Overall, it was a pleasant chore to have my car serviced! Thank you, Delray Buick! More

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I was greeted with a smile and my door opened for me. Everyone I came in contacted with this day were more the helpful and friendly from the font deck to the parts department. This is the first time my Everyone I came in contacted with this day were more the helpful and friendly from the font deck to the parts department. This is the first time my car was ever clean after service I was very appreciative of this. Thank you to all that made my day start of so well. More

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I called the dealership on a Monday afternoon for an oil change and general check-up on my 2010 GMC Terrain. Bob Heinsohn was able to schedule an appointment for me that same afternoon. Along with the oil change and general check-up on my 2010 GMC Terrain. Bob Heinsohn was able to schedule an appointment for me that same afternoon. Along with the oil and filter being changed, the other fluids were checked as well as the air pressure in my tires. There was also some GMC service updating to be done. I had some general questions about the car which Bob answered for me. The whole procedure was accomplished with a short wait on my part. The waiting area was comfortable. The coffee and doughnut were good. I was able to watch my regular TV show on the wide screen TV. More

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Bob Heinsohn helped me get my GMC Terrain serviced. He was genuinely friendly and super accommodating. It was the best experience I've had at Delray GMC to date. THANKS BOB!! was genuinely friendly and super accommodating. It was the best experience I've had at Delray GMC to date. THANKS BOB!! More

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Friendly, prompt, explained everything well. A great waiting room too! This is the only dealer I will visit from now on. An excellent overall service experience. waiting room too! This is the only dealer I will visit from now on. An excellent overall service experience. More

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My experience this morning was a wonderful surprise. Bob was very kind and efficient. It has been quite some time since I visited the service center and was glad I decided to come back. The changes that w was very kind and efficient. It has been quite some time since I visited the service center and was glad I decided to come back. The changes that were made were a welcomed surprise. Job well done! Thank you. More

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went for new wiper blades and reprogram keybfob. they found and repaired brakes that were worn without prompting, properly and promptly to get me on my way found and repaired brakes that were worn without prompting, properly and promptly to get me on my way More

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Rob Heinsohn welcomed me with a warm and friendly greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price a greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price as discussed. Service visits in the past were never so enjoyable and always turned into 2 Advil events. After telling this to other family members and friends perhaps they will return to Buick. More

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