Robert Garcia

Disappointing experience purchasing a $150K vehicle! So many reasons for a subpar experience: 1. Everything was handled at the Chevrolet showroom when I was there to purchase a top of the line Cadill So many reasons for a subpar experience: 1. Everything was handled at the Chevrolet showroom when I was there to purchase a top of the line Cadillac. 2. I was discouraged from inspecting the vehicle prior to signing the sales contract. When I finally inspected the vehicle, I discovered the rear bumper was not fitted properly despite the sales person telling me that the vehicle inspection team knows what they are doing. The TPMS is malfunctioning as a result of the dealer incorrectly installing the sensor at the time they replaced the factory wheels with the 24in wheels the vehicle was optioned with. 3. Sales person lacked product knowledge - he did not know whether the vehicle was equipped with a spare tire or had run-flat tires. He was also unaware of the headphones that were included with the entertainment package the vehicle was equipped with. More

by sellkim8 Verified Customer Verified Customer

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WE HAD A FANTASTIC TIME WITH ROBERT. HIS CUSTOMER CARE PROFESSIONALITY IS EXCELLENT AND WE LOVE IT HIS CUSTOMER CARE PROFESSIONALITY IS EXCELLENT AND WE LOVE IT More

by ogokwenze Verified Customer Verified Customer

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We recently purchased an Equinox EV and Robert Garcia was theeee best! We highly recommend anyone looking to purchase a vehicle to see Robert. We had gone to other dealerships before purchasing this EV and d theeee best! We highly recommend anyone looking to purchase a vehicle to see Robert. We had gone to other dealerships before purchasing this EV and dealt with other car salesman and had always left feeling pressured and a bit overwhelmed. When we met Robert, we felt no pressure at all. He made us feel comfortable and was incredibly patient. He is knowledgeable and most importantly, genuine! You don't meet alot of car salesman who are genuine! He prioritizes the customer experience over a quick sale. He is trustworthy, knowledgeable and had communicated everything clearly. He is honest and transparent. We love Robert! We hope to bump into you at Terra Vista theater Robert! More

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I recently purchased a new truck, and Robert Garcia made the entire experience outstanding. From start to finish, he was incredibly helpful, patient, and informative. He took the time to thoroughly explain the entire experience outstanding. From start to finish, he was incredibly helpful, patient, and informative. He took the time to thoroughly explain all of the truck’s features and made sure I was comfortable with everything before I left the lot. His professionalism and attention to detail truly made my buying experience memorable. I highly recommend asking for Robert if you’re looking for someone who genuinely cares about making your car-buying process smooth and enjoyable. More

by ioutlastu Verified Customer Verified Customer

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A very pleasant dealership and great place to do business with. We traveled 250 miles & very glad we did. They saw that everything went smoothly. with. We traveled 250 miles & very glad we did. They saw that everything went smoothly. More

by tim3pam6 Verified Customer Verified Customer

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Pleasant People Nice Car Lot Plenty to choose from Time spent little too long Enjoyable from Time spent little too long Enjoyable More

by dannysgirldarling Verified Customer Verified Customer

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Robert knew little about the Encore I bought. It was supposed to be washed when I picked it up with a full tank of gas. The car looked liked it had not been rinsed after washed, full of water sp It was supposed to be washed when I picked it up with a full tank of gas. The car looked liked it had not been rinsed after washed, full of water spots. I ended up taking it to a car was and you can still see some of the water spots. When I picked up the car and asked about the "full tank of gas" I was told they only did that for "NEW cars". Is this the way you treat new customers? I ended up bringing the car back to find out what some of the features were. Alex S. went through everything and explained the features and how to access them, I give ALEX a 10 for customer service. More

by snookspad Verified Customer Verified Customer

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No games or pressure. Robert was very straightforward and honest. Robert was very personable, knowledgeable and extremely helpful even after we signed for our new vehicl Robert was very straightforward and honest. Robert was very personable, knowledgeable and extremely helpful even after we signed for our new vehicle. He was eager to help us with showing us the technology features and setting up OnStar and our GMC app. We didn't leave the lot until after actual closing hours and never once did Robert make us feel rushed or like he was in a hurry to leave. Also credit to our finance employee Osama as he was very professional and friendly as well without adding pressure and explaining everything thoroughly. Definitely satisfied with our experience. More

by s82mustang Verified Customer Verified Customer

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Jason Ho the salesman was very professional and knowledgeable on vehicle. He also worked with me on a payment that I was comfortable with. knowledgeable on vehicle. He also worked with me on a payment that I was comfortable with. More

by Mvalenciano Verified Customer Verified Customer

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Jason was very knowledgeable on the vehicle and about how to go about reaching my desired my desired payment. to go about reaching my desired my desired payment. More

by Mvalenciano Verified Customer Verified Customer

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