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Robert Garcia
Internet Sales & leasing Consultant
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
54 Reviews
Write a Review54 Reviews of Robert Garcia
August 01, 2025
Robert knew little about the Encore I bought. It was supposed to be washed when I picked it up with a full tank of gas. The car looked liked it had not been rinsed after washed, full of water sp It was supposed to be washed when I picked it up with a full tank of gas. The car looked liked it had not been rinsed after washed, full of water spots. I ended up taking it to a car was and you can still see some of the water spots. When I picked up the car and asked about the "full tank of gas" I was told they only did that for "NEW cars". Is this the way you treat new customers? I ended up bringing the car back to find out what some of the features were. Alex S. went through everything and explained the features and how to access them, I give ALEX a 10 for customer service. More
Other Employees Tagged: ALEX S.-5 STARS for explaining the cars features.
July 17, 2025
No games or pressure. Robert was very straightforward and honest. Robert was very personable, knowledgeable and extremely helpful even after we signed for our new vehicl Robert was very straightforward and honest. Robert was very personable, knowledgeable and extremely helpful even after we signed for our new vehicle. He was eager to help us with showing us the technology features and setting up OnStar and our GMC app. We didn't leave the lot until after actual closing hours and never once did Robert make us feel rushed or like he was in a hurry to leave. Also credit to our finance employee Osama as he was very professional and friendly as well without adding pressure and explaining everything thoroughly. Definitely satisfied with our experience. More
Other Employees Tagged: Sam Fakhouri
June 26, 2025
Everything was settled before arrival at the dealership. Nothing was changed or added.Sales people were not pushy and gave me exactly what I wanted. Nothing was changed or added.Sales people were not pushy and gave me exactly what I wanted. More
Other Employees Tagged: Sam Fakhouri, Jason Ho, Sam Abdelmesseh
May 28, 2025
Alex S. took care of me. Robert Garcia came over and congratulated me, but that is the most I saw of him. took care of me. Robert Garcia came over and congratulated me, but that is the most I saw of him. More
Other Employees Tagged: Alex Sarabia
May 04, 2025
I couldn't have been provided with any better customer service. The assistance from Erick was on point as he provided very honest opinions and feedback throughout the process. The commication before my a service. The assistance from Erick was on point as he provided very honest opinions and feedback throughout the process. The commication before my appointment was almost overkill, but you have to give them credit, they are amazing with folllow-up. More
Other Employees Tagged: Anthonny Farfan, Eric Nosser