Greg Hess
Internet Sales Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
Love to give Great Experiences and gain raving fans...
Read moreDealership Experience
14 yrs
Industry Experience
16 yrs, 4 mos
299 Reviews
Write a Review299 Reviews of Greg Hess
May 01, 2024
Be careful with these people. They don’t care about you or your family. All they want is a sale and will do whatever to get it. They still ran my credit multiple times and while They don’t care about you or your family. All they want is a sale and will do whatever to get it. They still ran my credit multiple times and while I was at home They should have not done that. They sold me a used traverse AWD with 80,000 miles with a bill of sale.Also had an oil leak which had to come back in 2 days for it. Had to get full coverage for it as told from dealer before I can take it home. 3 days later I come for my vehicle and then they advised me about the bank wanting $6000 down and they are sorry AGIN I HAVE DOCUMENTS SIGNED AND BILL OF SALE YOU CANT GET INSURANCE NOW AND DAYS WITHOUT PROOF OF BEING OWNER.I messaged Mr Lloyd Beardsley 2 times and called for 4 days straight . Gregg guy tells me Lloyd can’t help me and my story sound like a conspiracy theory. Wow. How is it a theory if I have all proof of paperwork signed . I seen a response on my review about for me to get hold of them to fix problem, but still nothing .This is not last time they see or hear about me. It was wrong and wonder how many innocent people this happens. Looking for help on this matter. So please don’t respond by give us a call to help, cause you have ALL MY INFORMATION. IM JOSE RIVERA. USED 2018 travers maroon or purple with the 80,000 miles with the oil leak .Beware people More
Other Employees Tagged: Alazar Omari, Denis Franco
April 22, 2024
Gregory Heiss went beyond and above for my purchase. Thank you again for your promptness, in finding me a vehicle, your the man!! Mark Christopher and Crew, made us feel right at home !! Keep up the AW Thank you again for your promptness, in finding me a vehicle, your the man!! Mark Christopher and Crew, made us feel right at home !! Keep up the AWESOME JOB!! We’ll definitely be back, and will share with our friends , about your Customer Satisfaction ⭐️⭐️⭐️⭐️⭐️ More
Other Employees Tagged: Armando Nuno, Alex Sarabia
April 22, 2024
Very disappointed on Mark Christopher Auto Center. Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they were going to fix it and be ready in next day BUT NEEDE INSURANCE BEFORE I CAN DRIVE IT OFF. So I go 3 days later and they tell me bad news and lender wants about $6000 down payment before I take the vehicle. Been trying to get hold of MR LLOYD BEARDSLEY WHO WAS TOLD BY GREGG THAT MR LLOD WAS BUSY OR HE IS NEVER THERE. Then on Thursday I find out they still running my credit while I’m at home and NOT AT DEALER I BELIEVE THAT IS AGAINST THE LAW . Mr GREGG ALSO STAED TO ME THAT WHAT I HAVE TOLD HIM AND STATED HERE ARE MY SUPPOSELY CONSPIRACY THEORYS NEED HELP More
Other Employees Tagged: Denis Franco , Need to see faces don’t recall the other names only faces
April 15, 2024
Mark, Christopher is always a great dealership. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. More
Other Employees Tagged: Sam Fakhouri, JC Cavazos
April 14, 2024
Fantastic service and really professional and pleased with the staff on all there efforts and knowledge with the staff on all there efforts and knowledge More
Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Alazar Omari , Ara
April 11, 2024
Your staff is the most professional, kind people I've ever met. They all treated me like a VIP. ever met. They all treated me like a VIP. More
Other Employees Tagged: Sam Fakhouri, JC Cavazos, Robert Garcia
April 08, 2024
Excellent vibe throughout the dealership. Everyone I worked with did what they said they would do. Not what you find in many businesses these days. Will refer friend here! Everyone I worked with did what they said they would do. Not what you find in many businesses these days. Will refer friend here! More
Other Employees Tagged: Sam Fakhouri, Vincenzo Catalano
April 08, 2024
I have been searching for another Cadillac for a couple of years. I reached out to Robert and JC, both, inadvertently, when making calls for comparisons, but let them both know when I realized that I was of years. I reached out to Robert and JC, both, inadvertently, when making calls for comparisons, but let them both know when I realized that I was speaking to the same dealership. They were both amazing, and told me that it was fine, that they work together. Soon Greg called me to see what I needed. They were all amazing! They went through all my questions, both on the phone and when I went to meet with JC to test drive the CT5 Sport. By the time I got to your place, I had already decided that I would buy from you, as long as the details were what I needed, and they were. We were treated like royalty by everyone, including Emmett. Thank you for being the best part of Cadillac. More
Other Employees Tagged: JC Cavazos, Robert Garcia , Emmett, Finance
April 08, 2024
although the first quote was higher than expected, they worked with us on pricing. We had info from Costco Auto buying program and they matched the program price. worked with us on pricing. We had info from Costco Auto buying program and they matched the program price. More
Other Employees Tagged: Sam Fakhouri, Mario Sanchez
April 05, 2024
The service, and the staff were simply amazing. Very courteous, very thorough and above all very patient. They explained everything from beginning to and regarding The lease and all the documentati Very courteous, very thorough and above all very patient. They explained everything from beginning to and regarding The lease and all the documentation. Armando, my sales representative went through the car and made sure I knew how everything worked and showed me the guidebook and helped me along with setting up my Chevrolet app and my phone. The financial manager, Larry was very thorough and helping to explain where every penny of my money was going to. Greg Hess, the manager Has an awesome sales staff, and made this first time buying experience for me as a widow, truly, very professional, and very easy. I would highly recommend the staff again to anybody who needed help and who is not completely Knowledgeable about car purchases. More
Other Employees Tagged: Armando Nuno , Larry Lee