Robert Duran | Page 19

Like most people, I dreaded the idea of buying a car. However, Robert Duran was right when he said he was not there to show me a car but to find one that we would like. He lived up to his word. He was mo However, Robert Duran was right when he said he was not there to show me a car but to find one that we would like. He lived up to his word. He was most knowledgeable about the Subaru line of automobiles and moved us to two Outback models we would most likely enjoy considering we drove up in a Lexus.. again, there was no pressure. He simply introduced us to what an Outback driving experience could be like. He pointed out a couple options that he thought would make the transition easier. Robert Duran is the kind of sales professional that everyone should have the pleasure of dealing with. I had done a lot of homework before coming in and his information was always truthful and helpful. After the sale, and after we had driven the car off the lot, Robert's concern for our satisfaction continued. He followed up to answer any questions we might have with all the technology we were confronted with. When we called him, it was always most pleasant and we felt he had our best interests at heart. In summary, I will say that I entered the dealership with apprehension and left with a new found friend who I believe genuinely cared about me not only as a customer, but as a person. I can think of no higher compliment to give. More

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Only one word, AWESOME My experience at Sport Subaru was great. I came in twice, first to ask questions and get an advanced feel for the dealership. I was impressed with the My experience at Sport Subaru was great. I came in twice, first to ask questions and get an advanced feel for the dealership. I was impressed with the first salesperson on Feb 17, After reading a few reviews and test driving a different car (different dealership) I came back to Sport Subaru. Glad I did. More

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Honest, helpful, accommodating, and seem to have the customers best interest in mind. Sales process was easy and efficient. Financing was personable and clearly described. One on one time post purchase customers best interest in mind. Sales process was easy and efficient. Financing was personable and clearly described. One on one time post purchase for car set up! More

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Robert is kind, thoughtful, knowledgable and supportive! He ensured I was comfortable during the buying process and confident in my decision. All around an integral staff that take pride in their responsibi He ensured I was comfortable during the buying process and confident in my decision. All around an integral staff that take pride in their responsibilities to ensure absolute customer satisfaction. More

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Very organized and helpful dealership. Mr. Duran answered all of my questions, worked with my hectic schedule, and gave me the best options for myself. I couldn’t have asked for better service, it was excep all of my questions, worked with my hectic schedule, and gave me the best options for myself. I couldn’t have asked for better service, it was exceptional! More

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Excellent Service!!!! I purchased two cars at this dealer and they are amazing. From the sales person, supervisor, finance, service department, etc. Great experience. Thank you for your service. and they are amazing. From the sales person, supervisor, finance, service department, etc. Great experience. Thank you for your service. More

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Robert was a genuine guy, didn’t try selling me the car to the point that I wanted to leave, gave me enough space to figure out what I wanted to do and didn’t rush anything. He showed good customer service to the point that I wanted to leave, gave me enough space to figure out what I wanted to do and didn’t rush anything. He showed good customer service and let me know what I needed to know. Shared personal story’s when the moment presented itself which helped create a comfortable environment. Overall had a great experience. More

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Extremely happy with our experience with Don Mealy Subaru. Robert was extremely informative on all of the different options on the models we were interested in (Forester). He took the time to find us Subaru. Robert was extremely informative on all of the different options on the models we were interested in (Forester). He took the time to find us physical models to look at so we could make an educated decision on what made most sense for our family’s needs. More

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Excellent Team Environment and Customer Care Subaru has prove itself now twice as providing excellent customer care when called upon. All the Employees should be given recognition for positive at Subaru has prove itself now twice as providing excellent customer care when called upon. All the Employees should be given recognition for positive attitudes and excellent communications skills. I as a customer benefited greatly from both their patience and kindness. They are a prime example of what all Subaru locations should strive to become. More

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Every one was very nice and helpful We came in and were Every one was very nice and helpful We came in and were taken care of ,we stated what we wanted And before I knew it we left with our new Subaru! Every one was very nice and helpful We came in and were taken care of ,we stated what we wanted And before I knew it we left with our new Subaru! More

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