Robert Dumitru

From the first phone call to the finished job they were so great! Miss Lizzmore could not have more helpful and friendly. She got me an appointment for the next day with my advisor Robert. He was so profes so great! Miss Lizzmore could not have more helpful and friendly. She got me an appointment for the next day with my advisor Robert. He was so professional, friendly and knowledgeable. He fixed the issues and had my car back to me the next day as promised. I’m sure all the advisors are good, but I feel very fortunate that my advisor was Robert. I would give him twenty stars if I could. I would certainly recommend this Honda Service Dept to anyone who asks me. Thank you so much. More

by DZDDMD Verified Customer Verified Customer

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She made the process very smooth and easy with how nice and helpful she was. and helpful she was. More

by ALBARIVERA1114 Verified Customer Verified Customer

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Robert Dumitru really knows his job, very nice person to speak to. He answered all my questions and corrected the issue I had with the seat belt. speak to. He answered all my questions and corrected the issue I had with the seat belt. More

by ANGELOCCB Verified Customer Verified Customer

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The service was outstanding, the location was clean and the staffs are attentive and very professional the staffs are attentive and very professional More

by WINSOMEC69 Verified Customer Verified Customer

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The team met all my expectations and went above and beyond to satisfied my needs beyond to satisfied my needs More

by WINSOMEC69 Verified Customer Verified Customer

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STAY AWAY FROM THIS PLACE AT ALL COST! I had the displeasure of dealing with the front desk secretaries Orlando and Robert. Walking in was like interrupting a high school gossip sessi I had the displeasure of dealing with the front desk secretaries Orlando and Robert. Walking in was like interrupting a high school gossip session. They looked up like, “Ugh, a customer? During business hours? Weird.” Zero urgency. Zero professionalism. Just two grown men doing the bare minimum and somehow still falling short. Robert xxxx near moaned when he found the loophole to void my warranty. And when that happened? Orlando couldn’t hold his giggles. Full-on giddy. Like kids who found a dirty magazine in the woods. It was gross. High school behavior from two grown men with hairlines that say otherwise. Orlando especially—this guy is Review famous, and not in a good way. He’s like the dealership’s mascot for mediocrity. Read the reviews. People have been complaining about him for years, and somehow he’s still here. Either management’s asleep or they just hate customers. In short I walk-in get ignored, Robert moans and Orlando couldn’t hold his girly giggles. I refuse to give this establishment any of my business. More

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Went for a simple oil change, and ended up spending $1100 for five days later when the check engine light came on. for five days later when the check engine light came on. More

by DNOBLE129 Verified Customer Verified Customer

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The service director kicked me out and would not let me do warranty work or safety recalls. He tryed to change and lie on the repair order. I spent 4 hours there and they could not fix my car. do warranty work or safety recalls. He tryed to change and lie on the repair order. I spent 4 hours there and they could not fix my car. More

by jmsmcevoy Verified Customer Verified Customer

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The service advisor was good but the service director lied and tryed to falsify my repair order. Then the service director kicked me out and told me I could not come even if it was for a safety recall lied and tryed to falsify my repair order. Then the service director kicked me out and told me I could not come even if it was for a safety recall or a safety concern. More

by jmsmcevoy Verified Customer Verified Customer

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Robert my service advisor was extremely helpful and provided great service! Hopefully next time I come, he’ll be in again ! provided great service! Hopefully next time I come, he’ll be in again ! More

by fr Verified Customer Verified Customer

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