Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Robert Castillo

Overview Reviews (11) Inventory (951)

Contact Me

View All Employees

< View All Employees

Robert Castillo

Refer Me

Robert Castillo

Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me

4.1

11 Reviews

Overview Reviews (11) Inventory (951)

Dealership Experience

3 yrs

Industry Experience

3 yrs, 10 mos

Languages Spoken

English

4.1

11 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Robert Castillo

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

11 Reviews of Robert Castillo

April 16, 2024

Dealership Rating

Employee Rating

Great service and knowledgeable staff. Answers all questions and purchase options. I would come back Answers all questions and purchase options. I would come back More

by frankalvarez67

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 17, 2024 -

Longo Toyota responded

Thank you for posting and kind words about your visit to Longo Toyota. We're honored to serve you and Welcome to the Longo Family

February 16, 2024

Dealership Rating

Employee Rating

Best car buying experience ever, as usual! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! More

by jamesbgray

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 16, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - We wanted to say CONGRATULATIONS and please enjoy what you drive.

February 16, 2024

Dealership Rating

Employee Rating

Robert was extremely helpful, he was patient enough to show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. More

by Eriksandoval524

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 19, 2024 -

Longo Toyota responded

What a great way to start off our week @ Longo Toyota with such a kind posting - Thank you for the smile and please enjoy what you drive

January 19, 2024

Dealership Rating

Employee Rating

Didn’t feel happy for me or for the deal. Everything was business even though I put more than half down. Everything was business even though I put more than half down. More

by Jazz437

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Paul Kim

Helpful 0

Report | Print

Jan 19, 2024 -

Longo Toyota responded

We wanted to acknowledge your posting and extend our apology for any dissatisfaction you may have. Although we know buying | leasing a vehicle is a very big decision, today’s market is very demanding, especially on the Toyota Highlander. We were able to discuss your visit thoroughly with all those involved and the expectation of wanting more of a price reduction in the cost on a very sought after model, was something we were not able to offer. We’re sorry for any disconnect you have and your feedback has been noted

October 02, 2023

Dealership Rating

Employee Rating

East transaction, Robert Castillo was awesome and very professional. Financing was also easy with no hassle. professional. Financing was also easy with no hassle. More

by Josefsinc

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 02, 2023 -

Longo Toyota responded

Congratulations from Longo Toyota and please enjoy what you drive

June 21, 2023

Dealership Rating

Employee Rating

Everything was explained and help us through the process when there was a small problem with the insurance when there was a small problem with the insurance More

by PBC

Sales Price Transparency

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 21, 2023 -

Longo Toyota responded

Thank you for your trust in our company (Longo Toyota) and team (Robert)

December 05, 2022

Dealership Rating

Employee Rating

Dealership was clean. Salesman was helpful and knowledgeable. Completely satisfied with our experience once again from Longo Toyota. That’s why I keep coming back. Thank Salesman was helpful and knowledgeable. Completely satisfied with our experience once again from Longo Toyota. That’s why I keep coming back. Thank you. More

by mjenn3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 05, 2022 -

Longo Toyota responded

Awesome review, thank you for stopping by and we're honored to serve you. Happy Holidays - Team Longo

November 24, 2022

Dealership Rating

Employee Rating

wait 4 hours in store for just tire routation……that was so bad experience ever! so bad experience ever! More

by Hongming5169

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Helpful 0

Report | Print

Nov 25, 2022 -

Longo Toyota responded

We’re sorry to read about this matter you’ve posted on DealerRater, we take this matter serious. Because of the anonymity of DealerRater, we don’t have any way to contact you. Please feel free to contact our Guest Relations Dept. and ask for Laura Montes, she's always here to listen. D: 626.580.6134 E: laura.montes@longolexus.com We look forward to hearing back from you

March 07, 2022

Dealership Rating

Employee Rating

I would recommend the dealer to anybody that is looking for a car you can't beat their service and prices for a car you can't beat their service and prices More

by tino.castaneda

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 07, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota - we're honored to serve you

August 12, 2021

Dealership Rating

Employee Rating

Everything was perfect! Everyone, especially Robert Castillo were so helpful and kind. I never felt lost at anytime. I felt welcome during the whole car buying process! Castillo were so helpful and kind. I never felt lost at anytime. I felt welcome during the whole car buying process! More

by William Seelhorst

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 12, 2021 -

Longo Toyota responded

What a great way to end our day @ Longo Toyota - Thank you for the shout out on DealerRater and recognize one of our team members, Robert. Enjoy what you drive and welcome to the Longo Family

Dealership Inventory (951 Vehicles)

2022 Toyota Corolla Hatchback | used

$23,288

2022 Toyota Corolla Hatchback

used

Silver exterior

CVT

Front-wheel Drive

$23,288

View Vehicle Details

View Details

2021 Toyota Camry | used

$25,188

2021 Toyota Camry

used

Gray exterior

Automatic

Front-wheel Drive

$25,188

View Vehicle Details

View Details

2023 Toyota Camry | used

$26,088

2023 Toyota Camry

used

Ice exterior

Automatic

Front-wheel Drive

$26,088

View Vehicle Details

View Details

2024 Toyota RAV4 Hybrid | used

$35,988

2024 Toyota RAV4 Hybrid

used

Silver Sky Metallic exterior

CVT

All-wheel Drive

$35,988

View Vehicle Details

View Details

2023 Toyota Corolla | used

$22,488

2023 Toyota Corolla

used

Wind Chill Pearl exterior

CVT

Front-wheel Drive

$22,488

View Vehicle Details

View Details

2020 Toyota C-HR | used

$23,188

2020 Toyota C-HR

used

Blizzard Pearl exterior

CVT

Front-wheel Drive

$23,188

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Robert Castillo

Sales Consultant

Longo Toyota

11 Reviews of Robert Castillo

Dealership Inventory (951 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.