Robby Ramsey
Robby Ramsey at Vernon Auto Group

Robby Ramsey

GM Service Advisor

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Robby Ramsey

March 26, 2026

Dealership Rating
Employee Rating

They did a fast and thorough job. They showed me filters that needed to be changed. Friendly More

by Donna
Service Price Transparency
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Recommend Dealer
Yes

March 19, 2026

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The receipt said the back wiper was ok. But it's not. I already ordered a new one because it was tearing. So they said they checked it, they did not, or you should have replace it. More

by jerri22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Don't know who did oil change

Mar 25, 2026

Vernon Auto Group responded

Thank you for bringing this to our attention. We apologize for the inconvenience and will make sure to thoroughly check all parts in the future.

March 17, 2026

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Vernon Autogroup is the best with no hastle dealings! ! Got in and out in record time!! More

by rramsey
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Recommend Dealer
Yes
Mar 20, 2026

Vernon Auto Group responded

Thank you for choosing Vernon Autogroup! We're thrilled to hear that your experience was hassle-free and efficient.

Mar 20, 2026

Vernon Auto Group responded

Thank you so much for taking the time to share your positive experience at Vernon Autogroup!

March 09, 2026

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Employee Rating

Seem to do good work but the service isn’t good at all. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service. More

by jpolkjustin
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bud Imel

Mar 13, 2026

Vernon Auto Group responded

Thank you for sharing your experience with us, jpolkjustin. I sincerely apologize for the lack of customer service you encountered after your purchase. Your feedback is invaluable, and we have corrected the issue to ensure a more reliable and trustworthy experience in the future. I will reach out to you personally to regain your trust and provide the support you deserve. Your business is very important to us.

February 26, 2026

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Employee Rating

Robbie the service manager did an awesome job was able to find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being ser More

by brainfoggy2000
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2026

Vernon Auto Group responded

We're happy to hear you had such a positive experience with our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2026

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The service department is dedicated in delivering the highest quality service and make sure there’s nothing left undone. More

by cheryledp
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2026

Vernon Auto Group responded

Thank you for your kind words! We take pride in providing top-notch service and making sure our customers are completely satisfied.

January 16, 2026

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Employee Rating

They diagnosed the problem and fixed the issue in a timely manner, plus covered it under the warranty More

by dkennon44
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Recommend Dealer
Yes
Jan 22, 2026

Vernon Auto Group responded

Thank you for your positive review! We pride ourselves on providing efficient services. We appreciate your support and hope to continue exceeding your expectations in the future.

December 08, 2025

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They are very professional and always go above and beyond to help anyone. Very kind and patient. More

by brendajean1953dc
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Recommend Dealer
Yes
Dec 09, 2025

Vernon Auto Group responded

Thank you so much for your kind words! We pride ourselves on providing exceptional and personalized service to all of our customers. We appreciate your support and look forward to continuing to go above and beyond for you.

Dec 10, 2025

Vernon Auto Group responded

Thank you for your kind words! We take pride in providing exceptional service and going the extra mile for our customers. It's our pleasure to help in any way we can.

November 25, 2025

Dealership Rating
Employee Rating

All aspects of this dealers operation is and continues to be outstanding and should be used as an example for all other dealerships to follow More

by Spare7771969
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Recommend Dealer
Yes
Nov 27, 2025

Vernon Auto Group responded

Thank you for your kind words! It's our goal to provide exceptional service and we're thrilled to hear we're exceeding expectations. Thanks for choosing us!

September 09, 2025

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Employee Rating

Vernon auto group is an amazing dealership with a great staff. Whatever you need, they’re there every step of the way. They’re customer service is outstanding and I give them a 10 out of 10. More

by philip.delagarza
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Ford. We can't wait to see you again, have a great day.

Sep 11, 2025

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

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