"It was a great experience great people and stress free "
I gave this review because it was great experience and they helped me get out of my old car and I no it was hard .good people and they worked hard for me .very happy. I will be back .thanks
"Great folks great team from all staff"
Great team of people very easy to deal with . Quick to get answers , helpful willing to explain everything out in understandable terms . Patient and really worked hard for the sale .
Other Employees Tagged:
- Big Horn Kevin
Don't have vehicle yet but so far it looks like they're holding up their end of the deal, friendly staff, a lot less BS than the dealership on Marine Dr
"Beware, Dealership is dishonest with Warranty "
We bought a new 2013 dodge dart on July 26, 2014, and were given the information that the Warranty would start from the time we drove out the lot. Well, we took our car in for some warranty work on June 13, 2017, only to find out that the Warranty was back dated to June 05, 2017. This date was confirmed by Fiat Chrysler's head office. On that date we were not even considering a vehicle purchase.
I contacted Richmond Chrysler Jeep and was told to send a copy of the sales bill, which we could not find, however, I sent them a copy of the Transfer tax Form, which clearly outlined the dealer, the date of delivery, etc. They say they have no copy, which sounds like the dealership knows they screwed up and are hiding that fact.
All I can say about this dealership, BEWARE OF TYPICAL SALES PROMISES!!!!!!
"Great Service "
Lovely people, good service, clean store, fast service, easy steps to lease or finance. Good selection of cars and SUV's. Great experience from start to finish.
- Joe Magdall
Thank you ever so much, Justin Chiang, Rick, Robert and Bob!
Will recommend your dealership!
Thanks for your expertise, cordiality and "GREAT" sense of humour!
"2016 Grand Caravan"
- Ric Stacey
We have just purchased a 2016 Grand Caravan. I was very pleased with the service I received from our salesman Tony Chan. He was very helpful and was able to meet our needs.
Other Employees Tagged:
"Superior courteous and amenable service."
Just want to say how very pleased we were to deal with Rida on May 13th, 2016. He was most courteous, helpful, obliging and patient. We certainly recommend him - especially to our friends.
Kudos to you, Rida.
From "Skipper" - purchaser of 2016 Dodge Grand Caravan.
"Excellent Professional Friendly Service"
Rida treated us very respectfully, he was patient and answered our all questions as we explored vehicles. He ensured that we had the information we required and showed us other models to make a choice from. We bought our new Jeep Renegade from him and highly recommend him and this dealership. We were able to purchase and insure the Jeep right at the dealership. The whole team took good care of us. The Renegade was delivered to us in excellent condition. The team continues to assist us. They deserve (5 star rating) *****Service, We certainly will purchase from this dealership again. Many thanks to Rida for taking such care with us.
"If your from out of town go else where"
Friendly enough staff, (their friendly was is the second star in my rating) but there are inconsistencies between departments, information not passed along in the matter it was promised. Having to come down to the city to buy a car I'm disappoint with my choice to purchase through Richmond Crysteler used cars. Go else where.