Rob Young
Rob Young at Regal Honda

Rob Young

Service Adviser

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

4.7
402 Reviews
4.7

402 Reviews

Write a Review

402 Reviews of Rob Young

May 11, 2024

Dealership Rating
Employee Rating

Great service, friendly staff, love the popcorn and enjoy they have lots of snacks. One of the great things the vehicle courtesy inspection at the of your vehicle service. More

by responsibleshooters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2024

Dealership Rating
Employee Rating

Happy with the work carried out, when my vehicle was recently brought in for a some work. More

by SHARPLAKELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Regal Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

April 20, 2024

Dealership Rating
Employee Rating

Rob Young did a great job! He was fast & efficient and communicated everything back to us in real time! Thank you! More

by lisanstaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Regal Honda responded

Thanks for the 5-star review. The team at Regal is thrilled you’re happy with your recent store visit.

April 15, 2024

Dealership Rating
Employee Rating

I had a terrible service experience. I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, More

by davidsum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Soloj

Apr 16, 2024

Regal Honda responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. Thank you for sharing your experience with us.

April 06, 2024

Dealership Rating
Employee Rating

Excellent customer service in all departments. The team members at Regal Honda really care about their customers' satisfaction. More

by MICHAELBELLIVEAU
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Apr 11, 2024

Regal Honda responded

Thank you. We want you to know how much we appreciate your review.

February 22, 2024

Dealership Rating
Employee Rating

Everyone was very professional, waiting area was clean with refreshments. I'm done take it or leave it! More

by cadams195814
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Mar 05, 2024

Regal Honda responded

Thank you for sharing your experience with us! Your satisfaction is important to us, and we're glad that we were able to provide you with a positive experience.

February 12, 2024

Dealership Rating
Employee Rating

I was there for almost 2 hours. Had to remind cashier that I had the discount card that Rob forgot to include. Service seems to be fine. More

by Sisi
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Feb 13, 2024

Regal Honda responded

We’re disappointed to hear about your sub-par experience, and we’ll strive to do better. We apologize for the frustration.

February 09, 2024

Dealership Rating
Employee Rating

Chaotic, unorganized, and disrespectful of customers time I have no more words to say about this More

by ANDREEUH
Recommend Dealer
No

Other Employees Tagged: Rob Young

Mar 05, 2024

Regal Honda responded

I'm truly sorry to hear about your negative experience. I will ensure your concerns are shared with our team to address any shortcomings in our processes and ensure that steps are taken to improve the customer experience.

February 02, 2024

Dealership Rating
Employee Rating

We found Austin a joy to work with when we were interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Regal Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

February 01, 2024

Dealership Rating
Employee Rating

Service advisor was great it is the mechanic's that don't do their jobs like they are supposed to. More

by LINDAKBROCK1957
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Feb 05, 2024

Regal Honda responded

Thank you for taking the time to provide a review, your opinion is valued greatly.

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