Rob Trax
Rob Trax at Bill Jacobs BMW
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Rob Trax | Page 2

Sales Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Rob Trax

December 30, 2023

Dealership Rating
Employee Rating

Husain is a great Client Advisor, he is very helpful and provided a lot of useful suggestions, and he also tried his best to help me. More

by zhengezhao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

Jan 01, 2024

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 27, 2023

Dealership Rating
Employee Rating

I highly recommend Josh Schneider from Bill Jacobs BMW for sales. For experienced buyers from Bill Joacobs BMW, I previously purchased multiple vehicles from Nick Pandola. I have been searching for someo More

by robhanlon4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlenne Garcia , Joshua Schneider

Dec 29, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2023

Dealership Rating
Employee Rating

If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More

by Lightndavoid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about BMW Service Center! If you have any further questions, please give us a call. We're always happy to help!

Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs BMW!

November 03, 2023

Dealership Rating
Employee Rating

Service advisors are most professional, knowledgeable and courteous. My service advisor was Jeff Hulsebus. Top notch person. More

by lrpollock4074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Patterson

Nov 05, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2023

Dealership Rating
Employee Rating

On October 11th I bought a 2021 Volkswagen Tiguan from Bill Jacobs BMW. Khalil Guisse was the salesperson who made my car buying experience absolutely wonderful. He was very attentive and answered any of More

by chadexplorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

Oct 23, 2023

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 23, 2023

Bill Jacobs BMW responded

Hi, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 11, 2023

Dealership Rating
Employee Rating

Harry, Rob and the team were great! This was my first experience buying a car in this price range... Not gonna lie was a little nervous, worried about buyers remorse, etc. But they m More

by PJK7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Oct 12, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

October 06, 2023

Dealership Rating
Employee Rating

Bill was a great resource when purchasing our 2024 BMW X7. He was patient, the test drive experience was one of the best we've had and there was no pushing to close us in our process to find the right nex More

by markmnich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Oct 09, 2023

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Oct 09, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Thanks for the recommendation, and have an amazing day!

September 23, 2023

Dealership Rating
Employee Rating

A wonderful experience from start to finish! Everyone we encountered at the dealership was amazing, especially our sales team- Khalil and Rob! They truly made our purchasing experience amazing. More

by Julie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Bill Jacobs BMW responded

Hi Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2023

Dealership Rating
Employee Rating

Worked with Shaun Patterson as my sales guy for the second time. Very transparent, efficient, and kind - very positive experience. More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 13, 2023

Dealership Rating
Employee Rating

This dealership was 3 1/2 hours from my home, and I purchased this vehicle sight unseen. It was everything they said it would be.Excellent service from Harry (my salesman) and Rob(sales manager) from m More

by rckruisenga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Sep 16, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

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