Rob Simon

Had a recall done on my ford escape, the staff was very informative, helpful, and truly wanted to help. Rob went out of his way to give me advice on a lighting issue I had. informative, helpful, and truly wanted to help. Rob went out of his way to give me advice on a lighting issue I had. More

by dylanclements120 Verified Customer Verified Customer

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Rob and Tom in service are outstanding! Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with For Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with Ford Engineers to finally piece my truck back together and have it in safe working order as it should have been. Everything was under warranty, a learning opportunity for all. I also had great experiences with my previous F150 when it needed service. Great communication, good prices, considerate care. Talk to Klaben if you're looking for a new or used vehicle, or need dealership service you can trust! More

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Went above and beyond and got every thing taken care of that we asked for. that we asked for. More

by bpucillo Verified Customer Verified Customer

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I dealt with Robert Simon in the service department. Robert provides great customer service, making an already stressful situation super comfortable and easy. Robert is a positive asset to the Klaben fa Robert provides great customer service, making an already stressful situation super comfortable and easy. Robert is a positive asset to the Klaben family. More

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The service assistant Rob was cordial, very prompt and made my experience at the service office very comfortable. His explanation of service that was done was very clear and to the point. made my experience at the service office very comfortable. His explanation of service that was done was very clear and to the point. More

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Fairly easy to get an appointment. Got me in and out within the time I had available for the appointment, which was very important that day. Got me in and out within the time I had available for the appointment, which was very important that day. More

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The service department is friendly and professional and always provide positive care for my vehicle. always provide positive care for my vehicle. More

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Robert was very professional and honest. My husband and I are very pleased with the service My husband and I are very pleased with the service More

by gregorywilson56 Verified Customer Verified Customer

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I have been going to Klaben for years for vehicle service. Staff is very kind and helpful. service. Staff is very kind and helpful. More

by crober62 Verified Customer Verified Customer

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Just revising my review after speaking with Aaron, but everything was great! I am happy to report I have no negative feedback to provide. everything was great! I am happy to report I have no negative feedback to provide. More

by dshlager Verified Customer Verified Customer

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