Rob Ploof | Page 6

Frankie and those at Heritage Toyota made my first experience buying a car wonderful. Frankie listened to all of my questions and concerns about buying a new car, giving me all the information I neede experience buying a car wonderful. Frankie listened to all of my questions and concerns about buying a new car, giving me all the information I needed. He provided me with multiple options for a RAV4 in order to best fit my needs and budget. Throughout the whole process, I always felt that Frankie had my best interests at heart when giving me recommendations and information about new incoming vehicles. My RAV arrived at Heritage much earlier than expected, and, despite this surprise, Frankie kept me informed and up to date so that I could get my car before the long holiday weekend. I also want to say thank you to Rob Ploof for walking me through each part of the contract and staying far after closing time to finish my purchase. I love my new RAV4, and I would happily purchase from Heritage and work with Frankie again! More

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Steve and everyone at Heritage Toyota made my first new car buying experience great. In challenging car-buying times, they kept me informed throughout the entire process and gave me multiple options withou car buying experience great. In challenging car-buying times, they kept me informed throughout the entire process and gave me multiple options without pressuring me at any point. I would definitely purchase again from Heritage and happily work with Steve! More

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Excellent attention and service during my vehicle evaluation and sales (lease) process. Everyone on staff was helpful and made the me feel valued as a customer. I was working with other Toyota dealer evaluation and sales (lease) process. Everyone on staff was helpful and made the me feel valued as a customer. I was working with other Toyota dealerships in the immediate area and they ultimately dropped the ball in the end. More

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The dealership was very clean and inviting. Matt Messenger and team were really helpful in utilizing their/our time effectively. He was able to request a build for me that we were unable to fin Matt Messenger and team were really helpful in utilizing their/our time effectively. He was able to request a build for me that we were unable to find and I received it within 3 weeks. The process was so smooth and easy! More

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Another outstanding Heritage experience! the whole team is outstanding, Thanks Chuck,you made it easy! the whole team is outstanding, Thanks Chuck,you made it easy! More

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This is our 3rd vehicle (my first) either purchased or leased from Heritage Toyota. I am a lifelong GM guy who has moved to Toyota for not only the quality of the vehicles but more importantly, for the c leased from Heritage Toyota. I am a lifelong GM guy who has moved to Toyota for not only the quality of the vehicles but more importantly, for the customer service that we receive from the staff at Heritage. Daniel Pasco assisted me in finding the right vehicle to replace my vehicle that was totaled in the flood on 7-11-23. Christine Donahue put together the deal that worked best for us and I never felt any sales type of pressure from anyone at Heritage. Let us not forget to mention Rob Ploof. His hard work and ability to nurture customers especially after the sale is what keeps Heritage fresh in our minds. More

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Very professional and thorough. It is a well oiled machine with great service and a very smooth process. It is a well oiled machine with great service and a very smooth process. More

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It was a pleasure to work with Billy Burke and the whole Heritage team. I described my wants and needs and Billy came up with what I feel is the perfect car for me. The process was smooth and seamless and Heritage team. I described my wants and needs and Billy came up with what I feel is the perfect car for me. The process was smooth and seamless and while at my age Im not likely to need another car I would not hesitate to return to Heritage and Billy. The icing on the cake was a large bow on the windshield of the new car. I mentioned to Billy that I always wished I had a new car for Christmas with a bow . Christmas in August! More

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I met with a lot of different salesman lately, and Frankie was the only one that explained everything to me in detail, so that I understood everything. I appreciated this so much. I recommend Frankie Frankie was the only one that explained everything to me in detail, so that I understood everything. I appreciated this so much. I recommend Frankie and Heritage Toyota, they were honest , helpful, and had a comfortable atmosphere. Appreciate them so much! More

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Having just purchased our second new car from Heritage, our experiences have been positive ones. Both sales and service staff have been personable and knowledgeable in all our dealings. No high pressure sa our experiences have been positive ones. Both sales and service staff have been personable and knowledgeable in all our dealings. No high pressure sales pitches to deal with which is nice. We have worked with Steve in sales on both of our purchases and would recommend him highly.. Unless something were to change drastically, we will continue to do business with Heritage. More

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