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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
679 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs

Industry Experience

29 yrs, 3 mos

4.9

679 Reviews

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679 Reviews of Rob Carlson

October 08, 2025

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Employee Rating

I had my car serviced and Rob made it a smooth easy process. Thank you More

by SMAXC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Rallye Motors responded

Thank you for the great feedback! We're happy to hear that Rob made your service visit smooth and hassle-free. We'll be sure to pass along your thanks to him. We appreciate your business and look forward to seeing you next time!

October 07, 2025

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Employee Rating

Darrin was very competent throughout the purchase of our BMW 3. We stayed with Rallye we have a GLC300 More

by joyc416
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Workmanship
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Recommend Dealer
Yes
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Oct 07, 2025

Rallye Motors responded

Thank you for your loyalty and kind words! We’re glad to hear Darrin made your BMW 3 purchase a smooth experience. We appreciate you continuing to choose Rallye and hope you enjoy your new vehicle!

September 28, 2025

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Rob is a superstar. From the moment I bring my car in, there's a smooth transition to getting a loaner, and then back again to pick up my sparkling ready-to go Mercedes. More

by SUEVANHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Rallye Motors responded

Thank you for your kind words! We’re glad to hear Rob made your service experience smooth, seamless, and comfortable. We’ll be sure to share your feedback with him!

September 26, 2025

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Easy to get appointment, courtesy, easy to pay, well done, keep you up to date More

by UASD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

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Sep 26, 2025

Rallye Motors responded

Thank you for sharing your experience! We’re glad the process was smooth and convenient for you. We appreciate your kind words and look forward to serving you again.

September 25, 2025

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Employee Rating

The service was excellent. And Rob Carlson is a wonderful person and service manager Rob is a pleasure to work with and is attentive to all my needs. More

by PW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear you received excellent service and that Rob made the experience such a positive one. We’ll be sure to share your feedback with him.

September 19, 2025

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Great service and very attentive to detail. Also great communication during the service process. Very accommodating for a loaner when needed. More

by JDEPIETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Rallye Motors responded

Thank you for your kind words! We’re glad our team could provide attentive service, clear communication, and accommodate your loaner needs. We appreciate your feedback and look forward to serving you again!

September 15, 2025

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Excellent all the way around. Rob is a terrific service representative. Happy to work with them. More

by Mbcohon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Rallye Motors responded

Thank you for your kind words! We’re glad to hear Rob provided such excellent service and that your experience was positive all the way around. We look forward to assisting you again!

September 01, 2025

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Always professional, especially when it comes to detail. If a special is running at the time, the maintainist specialist(Rob Carlson) will remind me to save a few dollars. We'll worth going back too. More

by Wolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Galtieri

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Sep 01, 2025

Rallye Motors responded

Thank you for your kind words! We’re glad to hear Rob’s professionalism and attention to detail made a difference, and it’s great that he helped you take advantage of savings too. We truly appreciate your loyalty and look forward to welcoming you back!

August 31, 2025

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Employee Rating

Everything I asked to be fixed was done well and I was always made aware how things were progreo More

by AHIRSCH287
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Rallye Motors responded

Thank you for sharing your experience! We’re happy to know everything was taken care of to your satisfaction and that you felt well-informed throughout the process. We appreciate your trust and look forward to assisting you again!

August 28, 2025

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courteous staff, prompt response and updates regarding service.Clean and quiet seating and waiting areas More

by YETURUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Rallye Motors responded

Thank you for sharing your experience! We’re glad our courteous staff and clean, comfortable waiting areas made your visit pleasant. We appreciate your feedback!

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