Ritchie Sutton | Page 13

WORST EXPERIENCE EVER A very dishonest individual. I got pressured into signing a contract that had several items sneaked into it without my consent. Felling embarrassed fo A very dishonest individual. I got pressured into signing a contract that had several items sneaked into it without my consent. Felling embarrassed for not reading between the lines. More

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Excellent Service Experience This dealer beats all others hands down. We live in Illinois (10 minutes from two different Honda dealerships) and will always make the trip to Honda This dealer beats all others hands down. We live in Illinois (10 minutes from two different Honda dealerships) and will always make the trip to Honda of Kenosha wouldn't take our car anywhere else. jk More

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Wonderfull experience It was a pleasure discussing a car purchase with a knowledgeable sales consultant like Ritchie Sutton that listens to our needs. Even though they did It was a pleasure discussing a car purchase with a knowledgeable sales consultant like Ritchie Sutton that listens to our needs. Even though they didn't have the Accord color with Nav, they obtained the vehicle for us and had it ready when promised. No surprises at closing. Ritchie followed up a week after the purchase inquiring any concerns. He and everyone else involved were extremely friendly to ensure our car purchase was a pleasant experience, which it was. Dave and Medora More

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Our 5th Civic from Honda of Kenosha This is the 2nd time that we've stopped by for an oil change and left the Dealership with a new car. Our 1st sales consultant was Cory Olbrys. In his This is the 2nd time that we've stopped by for an oil change and left the Dealership with a new car. Our 1st sales consultant was Cory Olbrys. In his 1st day of work at Honda of Kenosha he swapped out our old Toyotas w/ a couple of used Civics. Two years later, Ritchie Sutton convinced us to upgrade to 2 new Civic. Not even 2 year after that - a few days ago, we couldn't refuse Anthony Lee, so we left with our 5th Civic. Thank you, Honda of Kenosha, we'll be back in a couple of year for an upgrade. More

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Great Experience I had a wonderful experience with Ritchie Sutton last month when I leased my first car. He made sure I was taken care of and made me feel a lot less s I had a wonderful experience with Ritchie Sutton last month when I leased my first car. He made sure I was taken care of and made me feel a lot less stressed about making this huge decision. I love my Civic, and I'm glad that the purchasing experience was painless. If you are interested in purchasing a Honda, go to Ritchie. More

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Originially My wife and I went to look at a used car and ended up at Car Max. Bad Choice. We went down the road to the Honda dealership and dealt with a different salesperson who I've noticed is no longer l ended up at Car Max. Bad Choice. We went down the road to the Honda dealership and dealt with a different salesperson who I've noticed is no longer listed on the website, but was very pushy. The next day I went in to complain and met Ritchie. He listened to my complaints, then got a manager who also listened to my complaints. After discussing what my wife and I wanted and needed rather than what the guy the previous day was trying to sell, I called my wife at work and had her meet me after work at Honda. She wasn't thrilled, but agreed to meet Ritchie. We went for a test drive with Ritchie, who was very laid back and was describing the features during stop lights and other pauses during our test drive. We knew we wanted this Civic, but as it turned out we were just under the line of acceptable credit. After working with a number of banks and different numbers, Ritchie finally was able to get us the car we wanted at a price we could afford. We were so shocked! Less than a year later my old beater finally went, and Ritchie was my first stop. Having a used car I've had it in a couple times for service. Tires replaced, oil changed, things like that. Rob has always gone above and beyond to insure satisfaction when I pick up my car. Including the time my dome light got bumped half way on, which drained the battery. Once the car got jumped the radio wouldn't work and the windows wouldn't roll up or down. So I left it in the service bay for Rob the next day, who had my battery replaced, as well as reprogrammed the radio and fixed the windows all free of charge. I'm overwhelmed at how I feel like family every time I go there, if I were physically able to go there to even say "hi" more often, I would. Once we are eligible for Honda credit we will be trading in our Civic for a newer model, and once again, Ritchie will be my one and only call! More

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My salesman took the time to teach me how to use the car features which was fantastic. I appreciated the care and concern for me to be able to understand how to use all the features of my new Honda Accord. features which was fantastic. I appreciated the care and concern for me to be able to understand how to use all the features of my new Honda Accord. Thank you More

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Stopped in at Honda of Kenosha to discuss a new Pilot and trade-in for old Pilot. Richie was a pleasure to work with and listened well to our needs. Once we decided to move forward with the purchase, Richi trade-in for old Pilot. Richie was a pleasure to work with and listened well to our needs. Once we decided to move forward with the purchase, Richie went out of his way to make sure everything was ready for us when we arrived at the dealership. Currently, we are looking to move into a new Ridgeline and Richie was first one to call. Looking forward to purchasing my next vehicle with Richie at Honda of Kenosha. Thanks for the great service Richie. More

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My husband and I went to Honda of Kenosha for service on our civic, which we bought at the dealership, and decided to look at the new Accords. Everyone there was so friendly and helpful. Our salesperson was our civic, which we bought at the dealership, and decided to look at the new Accords. Everyone there was so friendly and helpful. Our salesperson was Ritchie Sutton. He was knowledgeable, patient and really cared about what was best for us. I was very skeptical and he went out of his way to put me at ease and make me comfortable with our purchase. I left extremely happy and satisfied with not only our purchase but also with the treatment we received. Ritchie is now like a member of our family and everyone else at the dealership is like an extension of our family. We could not have had a better experience. We still go there for the complementary car wash and just to say hello. I would definitely recommend Honda of Kenosha and Ritchie Sutton to anyone interested in getting a great car at a great price and in making friends with people who care about you at the same time. More

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I have worked with Richie Sutton over the past year and a half. He was the salesperson who sold me my Honda CRV. He has followed up with me routinely since the time I purchased the car, and he is always prof half. He was the salesperson who sold me my Honda CRV. He has followed up with me routinely since the time I purchased the car, and he is always professional, helpful, and supportive. Lately I had a service issue with the car, and I took it to the dealership. They fixed the problem immediately, and did not charge me as the car was under warranty. Richie followed up the service appointment with a telephone call, and I knew that he would do what was needed to insure my satisfaction. He provides excellent service, and I would recommend Honda of Kenosha to anyone. They are a wonderful dealership that provides superb service to their customers! More

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