Ricky Gushi | Page 27

Excellent service, friendly and knowledgeable staff staff! Have always received the best of service here at Family Hyundai and have recommended it to several of my friends! The staff has always been most plea Have always received the best of service here at Family Hyundai and have recommended it to several of my friends! The staff has always been most pleasant, ready to please the customer and very efficient in what they do! My last service employee was Brian Ramocki who definitely went out of his way to explain everything to me what had to be done and followed through with whatever paper work had to be done! More

by INESE42 Verified Customer Verified Customer

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Good Experience I have bought two new 2020 Santa Fe's from family hyundi dealership in the past 2 months .... I went to 2 other dealerships before going to family and I have bought two new 2020 Santa Fe's from family hyundi dealership in the past 2 months .... I went to 2 other dealerships before going to family and family by far was more knowledgeable and welcoming and able to get the deal done all because of my sales person...Ricky Gushi More

by KOSO12011 Verified Customer Verified Customer

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Outstanding service I brought my 2019 Santa Fe in a for its first PM. I was notified by email the PM was due and Ricky made a follow up call for me as well to help set u I brought my 2019 Santa Fe in a for its first PM. I was notified by email the PM was due and Ricky made a follow up call for me as well to help set up the appointment. The service was outstanding. I was taken at the time the appointment was scheduled. Tom returned my vehicle, washed, vacuumed and ready to go. They also filled my windshield washer fluid. In addition, Al took the time to show me once again how to use my remote start. All of the employees welcome you when you enter and are kind and professional. It is such a pleasure to deal with people who show genuine concern for their customers. More

by Deb C Verified Customer Verified Customer

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Our 2nd Tucson We returned to buy our 2nd Tucson from Family Hyundai yesterday and we were treated great throughout the whole process, Sales to Finance. All were so We returned to buy our 2nd Tucson from Family Hyundai yesterday and we were treated great throughout the whole process, Sales to Finance. All were so friendly. Most of all was our sales rep, Ricky Gush. Ricky was awesome. Down to earth guy. Main reason we decided to return to Family Hyundai. More

by UGOSCHUERG Verified Customer Verified Customer

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Eat experience with family Hyundai was easy and smooth! Process couldn’t of been better. Ricky is the best! He made the process easy and smooth! I would recommend Family Hyundai and Ricky! 5 out of 5 stars Process couldn’t of been better. Ricky is the best! He made the process easy and smooth! I would recommend Family Hyundai and Ricky! 5 out of 5 stars! More

by emilyfarns Verified Customer Verified Customer

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Family Hyundai is the greatest This is the 3rd car we have bought from Family Hyundai, the sales people are knowledgeable and friendly and try to help you every step of the way. th This is the 3rd car we have bought from Family Hyundai, the sales people are knowledgeable and friendly and try to help you every step of the way. they are willing to do what it takes to get you the car you want. More

by BARBILL214 Verified Customer Verified Customer

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Good car guys I had a very great experience at this car dealership. They have the nicest people they heip you get the car that you want. They have the best warrant I had a very great experience at this car dealership. They have the nicest people they heip you get the car that you want. They have the best warranty on their cars More

by STEVETASSONE Verified Customer Verified Customer

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New car Great experience with Ricky. He gave us great service and let us tryout different cars to see what we like to buy. Thank you Ricky Great experience with Ricky. He gave us great service and let us tryout different cars to see what we like to buy. Thank you Ricky More

by TDDYSTEVENS Verified Customer Verified Customer

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Super Dealer I found the car I wanted. You have the best warranty! The people are ver y friendly! Looking forward to getting my car serviced here too! I found the car I wanted. You have the best warranty! The people are ver y friendly! Looking forward to getting my car serviced here too! More

by OLDSWEDE0207 Verified Customer Verified Customer

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Not a pleasant used car buying experience Our daughter was looking to purchase her first used car for a college graduation present. A couple month prior to this purchase we had purchased a new Our daughter was looking to purchase her first used car for a college graduation present. A couple month prior to this purchase we had purchased a new Hyundai Kona and a used Hyundai Elantra on the same day. So we were hoping to get some preferential service. We asked that our sales person help our daughter find a good quality used car ($9k). After a couple days home with the car, we noticed problems with steering, and took it to our local auto mechanic. The steering was completely shot, and needed $2,000+ in repair. Knowing that it was used and sold As Is, we did not complain to the dealership. I did contact the dealership to please remove my contact information from their marketing database, as I would not buy from Family Hyundai again. Then I started getting calls from the salesman, apologizing for the car and saying "we are going to make this right". After about 6 calls in 24 hours, with the same "we are going to make it right" speech, we never heard from Family Hyundai again, and they never made it "right" or gave us an explanation. During our phone conversations, I did reiterate that we understand used cars are sold as is, and we would not post anything on social media about the dissatisfaction we received at Family Hyundai. Once again we only want our contact information removed from the Family Hyundai marketing database. So, today we got our first email from Family Hyundai about our satisfaction with our purchase. I guess they did not remove our contact information from the marketing database. Hyundai is a great product, and we love their automobiles, and have been loyal to Hyundai for the past 12+ years, and still will be. Thankfully their are other Hyundai dealers in the area, and we will be taking our business elsewhere when we are looking for our next car. Family Hyundai has given me the opportunity to make it "right". More

by JEFFSKUMMER Verified Customer Verified Customer

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