Ricky Bautista

I had a very nice experience trading in my 2019 Audi Q3 at Audi Hoffman Estates for a 2024 Q5 that I fell in love with right in the showroom. Ricky and Dan made my purchase go very smoothly from the test d at Audi Hoffman Estates for a 2024 Q5 that I fell in love with right in the showroom. Ricky and Dan made my purchase go very smoothly from the test drive to driving away in my brand new Q5. i would recommend Audi Hoffman Estates to anyone looking for a new or used Audi. More

by DEBRA.BLACK Verified Customer Verified Customer

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Excellent dealership-great people to do business with! They are extremely efficient and always courteous. They are extremely efficient and always courteous. More

by N.SICKAFOOSE Verified Customer Verified Customer

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Great service and overall experience. Ricky was patient, helpful, and did a nice job helping me find the right Audi Q8. Ricky was patient, helpful, and did a nice job helping me find the right Audi Q8. More

by cdjohns44 Verified Customer Verified Customer

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I like how Ricky explain me everything very clearly. Definitely recommend for everyone who thinks get Audi. Definitely recommend for everyone who thinks get Audi. More

by Sanjar Verified Customer Verified Customer

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Very good people place service all good stuff. Thank you very very much for everything Thank you very very much for everything More

by HELLAS945 Verified Customer Verified Customer

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I bought my car here and This place is excellent! The staffs are very friendly and helpful. The staffs are very friendly and helpful. More

by phanvy31081998 Verified Customer Verified Customer

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My husband and I went to Audi Hoffman Estates because we saw a good selection of used and certified Q7’s. Ricky took his time showing us a couple cars. He explained the features and the differences between saw a good selection of used and certified Q7’s. Ricky took his time showing us a couple cars. He explained the features and the differences between the trims. Ricky was very patient when we were making our decision between vehicles. He was very through explaining the financing options and other add ons. We will definitely will be recommending Ricky and returning for our next vehicle purchase! More

by Charmaine Rasavong Verified Customer Verified Customer

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Took my car in for a misaligned headlight. They blamed a previous accident that was repaired by an Audi dealer with genuine Audi parts and told me it would not be covered under warranty. The They blamed a previous accident that was repaired by an Audi dealer with genuine Audi parts and told me it would not be covered under warranty. They charged me $450 to improperly aim the other headlight as high as the incorrect one and told me that was the fix. I was getting flashed by other drivers the whole way home. They told me the only fix was to spend $10k on a brand new headlight and it would not be under warranty. I was able to fix the headlight alignment myself with the help of my 7 year old son. Both headlights do in fact function correctly now and I had to undo what they did at the dealership. I will not return. More

by cmweber9 Verified Customer Verified Customer

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Great folks to work with. They made the used car purchase as smooth as pissible. They made the used car purchase as smooth as pissible. More

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Efficient Ricky had Great knowledge of the product he was selling and was very helpful with the whole process. selling and was very helpful with the whole process. More

by Samuel7 Verified Customer Verified Customer

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